TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J.

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

Building a World-Class, Diverse and Inclusive Technology Team at TD

We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for

About This Role

We are looking for someone with diverse skills and some background in this space to carry out a broad range of operational service and support assignments.You'll join others in environment management, maintenance, monitoring, performance and incident management, as well as production support activities. There's meaningful work at every turn!

Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here are the essential job functions of this position:

• Support applications and systems by meeting or exceeding standards and service levels while minimizing operational risk.
• Promptly schedule packaging and new applications releases, engage partners. plan parallel work streams when possible.
• Partner closely with stakeholders to improve production environment stability.
• Actively involved on all aspects of the application/system support and application issue resolution: identify, assess, recommend, escalate, resolve, report, document and communicate.
• May focus on problem determination including data gathering and analysis.
• May develop scripts using appropriate tools to address gaps, simplify or enhance the application/system or environment.
• Provide quality service and solutions consistent with objectives and client requirements.
• Effectively handle incident management for outages.
• Ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution.
• Dive into design, review, and integration of all application requirements like functional, security, integration, performance, quality and operations.
• Identify, address application/ data issues, cross-capability and cross-release issues that affect application integrity.
• Provide expertise to other functional areas (technology, trends and processes).
• Join projects aimed at evolving the base infrastructure, deploying new technologies, or optimizing the operational environment.
• Deploy base infrastructure components for all environments.
• May be involved in application deployment (“off the shelf” or in-house) and procurement.
• Follow change management procedures. ensure proper testing, sign-off, monitoring.
• Monitor system life cycles, ensure specifications and functionality support business. objectives and architecture decisions.
• Use meaningful metrics to monitor environment's performance.
• Participate in disaster recovery planning (Define, Review, Test).

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. Here are the minimum requirements for this position:

• Undergraduate Degree or Technical Certificate.
• 3-5 years relevant experience.
• Ability to work on assignments that involve applications and systems of moderate to high complexity, under minimal supervision.
• Readiness and confidence in installing, configuring, upgrading of business applications/systems in co-ordination with appropriate stakeholders.
• Must be eligible for employment under regulatory standards applicable to the position.

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.