Compensation Grade: 25
As a premium auditor for SAIF, you’ll often work in the field visiting our policyholders in the Portland metro area and Vancouver, WA —providing superior customer service while analyzing payroll and other business records to ensure they are neither overpaying nor underpaying their premiums. You’ll visit a variety of our customers, from a large farm to a small tech start-up, quickly building rapport and relationships. Our premium auditors make critical decisions every day that make a difference to our customers and directly impact our mission.
SAIF is looking for auditor trainees to join our Portland team. During training you’ll learn how to interpret and apply rules, laws, and statutes from the National Council on Compensation Insurance (NCCI) and Oregon’s Workers’ Compensation Division, as well as SAIF’s policies and procedures.
This is a fast-paced job and to do it well you need a balance of excellent customer service and people skills, and communication and analytical skills. An aptitude with numbers and proficiency with Microsoft Office products, especially Excel, is also helpful. You’ll need to be comfortable working independently, collaborating with team members remotely, and managing your own workload based on deadlines. If you’d like a challenging and rewarding career helping Oregon workers and employers, please apply today.
Veterans
Job Description
As Oregon’s leading workers’ compensation insurer, we’re working hard to make Oregon the safest place to work. We also want to make sure that our policyholders are getting outstanding service and paying a fair premium for their coverage. But it takes many people working together to get the job done.
As a premium auditor for SAIF, you’ll often work in the field visiting our policyholders in the Portland metro area and Vancouver, WA —providing superior customer service while analyzing payroll and other business records to ensure they are neither overpaying nor underpaying their premiums. You’ll visit a variety of our customers, from a large farm to a small tech start-up, quickly building rapport and relationships. Our premium auditors make critical decisions every day that make a difference to our customers and directly impact our mission.
SAIF is looking for auditor trainees to join our Portland team. During training you’ll learn how to interpret and apply rules, laws, and statutes from the National Council on Compensation Insurance (NCCI) and Oregon’s Workers’ Compensation Division, as well as SAIF’s policies and procedures.
This is a fast-paced job and to do it well you need a balance of excellent customer service and people skills, and communication and analytical skills. An aptitude with numbers and proficiency with Microsoft Office products, especially Excel, is also helpful. You’ll need to be comfortable working independently, collaborating with team members remotely, and managing your own workload based on deadlines. If you’d like a challenging and rewarding career helping Oregon workers and employers, please apply today.
Responsibilities
- Possess an introductory to intermediate level of knowledge, skills, and performance to complete audits of simple to medium complexity and have multi-state knowledge to complete OSC audits of limited complexity.
- Develop a thorough understanding of premium audit program functions, including audit assignment, quality review, premium waiver approval, audit dispute resolution, and hearings processes, as well as the workflow of premium audit reports through the billing process.
- Interview employers and authorized representatives to validate business operations. Analyze business operations and customer business records to determine correct classification assignments for employees/operations.
- Have the ability to provide an excellent customer experience while completing a thorough and accurate premium audit.
- Examine employer payroll and other accounting records to substantiate employer payroll reporting and make necessary audit adjustments in accordance with applicable rules and regulations.
- Collaborate with schedulers to prioritize and schedule appointments for assigned audits.
- Communicate audit results to the business owner or authorized representative during the exit interview. Discuss questions and concerns with the insured to ensure understanding of exposure changes and promote a professional customer experience.
- Prepare accurate and complete audit reports for the PAUS division.
- Respond to questions and disputes pertaining to completed audits and testify at hearings when audit disputes cannot be resolved through other means.
- Recognizes and communicates regular and irregular audit findings and financial conditions of an insured to senior level premium auditors.
- Perform new business surveys to validate correct classification assignments and proper payroll reporting. Document and notify the policyholder of payroll reporting and/or classification changes.
- Participation in formal and on-the-job training to improve basic job knowledge and skills to perform premium audits and advance understanding of workers’ compensation insurance. Training will provide information concerning audit selection, coverage, classification assignment, use of NCCI manual rules, state of Oregon regulations, SAIF corporate policies and procedures, and premium audit systems.
- Explore diverse perspectives and consistently behave sensitively toward differences in cultural norms, expectations, and ways of communicating. Work effectively with others who have different perspectives, backgrounds, and/or work styles.
- Continually sustain the Inclusive Leadership Competencies (ILC) through the Explorer level on an annual basis.
- This position requires driving a SAIF vehicle or personal vehicle on behalf of SAIF. The incumbent is required to possess and maintain a valid driver’s license in their state of residence along with an acceptable driving record according to SAIF’s policy.
Recommended qualifications
Experience: Two years of experience working with business partners and external customers using collaborative problem solving, influencing, and negotiating skills are preferred, as is experience developing and analyzing information, making decisions, and communicating the decisions to internal and external parties. Demonstrated use of Microsoft Excel and Word.
Education: A Bachelor’s degree in accounting or related field.
Next step
To receive consideration, please submit your resume with a cover letter by the close of this recruitment. We want your submission to count, so be sure it’s complete.
This recruitment will close on Wednesday, February 22, 2023.
If
a sufficient number of
qualified applications are received this recruitment may close early.
Compensation & Benefits
Typical hiring range: $73,494 - $89,826. The pay range for this position is annually based on a full-time schedule. Actual compensation will be determined using factors such as experience, skills, training, certifications & education.
SAIF provides a wide range of benefits to employees who work at least 20 hours per week, including health care, retirement savings plans, paid time off, and more. For additional information about SAIF's total rewards, visit our website at:
Total rewards (saif.com)
- Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, seasonal, or temporary employment.
Veterans
We provide preference to qualifying and disabled veterans. For more information please visit
saif.com/veterans
.
About us
Since 1914, SAIF has been taking care of injured workers, helping people get back to work, and keeping rates low by focusing on workplace safety. Together with our partners, we strive to make Oregon the safest and healthiest place to work.
SAIF is an Equal Opportunity Employer that values diversity in its workplace.
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