Process Engineer Job at Qcentrio
Title: Process Engineer
Location: Remote USA
Rate : $26/hr C2C.
Responsibilities:
- Conducts high level and deep gap analysis for new service introductions
- Drives Q2C process development from ideation to launch
- Develop and conducts full end to end testing within new service introductions and
improvement releases
- Documents current and future detailed business processes to support the services
organization
- Work with stakeholders to ensure resource alignment and engagement and to develop in
- depth RACI for steady state services implementations
- Create strategies for process improvement of current launched services
- Launch and lead pilot programs with new technologies to automate and innovate current
- legacy Services
- Manages internal projects
- Develops and maintains extended network of extended operational teams
- Manages stakeholder relationships from team to executives
Knowledge and Skills
- ITIL Foundation Certification
- Technical, Tool, and HP Infrastructure knowledge is a requirement
- Operational knowledge of Order to Cash domains including HP logistics, supply chain,
- finance, and master data, sales operations, and customer support
- Demonstrates an in-depth understanding of key Services’ operational policies, processes,
and methodologies applicable to project management.
- Speaks with authority to most layers of depth related to project management methods.
- Makes use of and contributes to Services community.
- PMP Certification preferred .
- Executive-level presentations and communications
- Proven creative growth-mindset
- Ability to lead development teams
- Understanding of internal processes and tools required
- Works on complex projects where analysis of situations or data requires an in-depth
- evaluation of multiple factors.
- Part of project teams that will affect three or more organizations.
- Project spans one or multiple regions.
- Manages projects with often aggressive but achievable stakeholder deadlines .
- Exposure to Visio is desired
Education and Experience Required
- First Level University degree.
- 5 years in project management roles or in like roles/businesses
Best Regards
Krishna
Qcentrio
krishna@qcentrio.com
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