The Product Manager within Togetherwork’s Nonprofit Group works across three software SaaS product lines to increase customer adoption and develop new revenue opportunities. By developing a deep understanding of our products and service offerings, you will gain a keen insight into the unique dynamics of nonprofit organizations and their missions.

Responsibilities:

• Responsible for gathering requirements and developing user stories/specifications for new software features and enhancement of existing features
• Liaise with leadership, marketing, sales, customer support and professional services to identify product needs and to communicate upcoming features
• Work directly with customers to gain a deep understanding of their needs
• Creatively design product features that solve customer pain points
• Manage product roadmaps
• Collaborate with scrum teams throughout the entire product development life cycle
• Coordinate with engineering to ensure features are on schedule
• Work with customer support to prioritize bugs, defects and feature improvements originating from customers, and proactively communicate status
• Define and execute customer product feature adoption strategies
• Ensure new features and releases are properly tested
• Establish systems for providing visibility into project process for key business stakeholders (senior management, sales, marketing, and professional services), as needed

Qualifications

• Good understanding of software design and scrum methodologies
• Experience with Atlassian product management tools such as JIRA and Confluence
• Superior project management experience
• Experience directing multiple projects simultaneously
• Ability to understand market trends and anticipate changes
• Excellent verbal and written skills
• Ability to plan and lead meetings with clear goals
• Strong attention to detail and organization
• Creative thinking and problem-solving skills
• Ability to work in a matrixed organization across functional business areas

Major Pluses

• Experience in working with or for nonprofit organizations
• Ability to look at the data related to the product and use that data to provide insights and make decisions
• Familiarity with Microsoft 365 tools

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 9 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

Northeast Preferred but open to US Remote: $ 90,000- $10000 USD per year

_Togetherwork is a family of entrepreneurial businesses providing online dashboard solutions (SaaS) to groups and organizations for management, administration, and payments. Its purpose is to help these businesses grow, become more efficient, increase revenue, and provide excellent service to their members and constituents.

Togetherwork’s business lines provide software and payment solutions to a range of groups, including associations, fraternal organizations, museums, nature centers, pet services, universities, and zoos.

At Togetherwork, we are building the leader in Group Management Software and Payments by bringing together companies that connect people with the institutions most important to them. Our group of innovative companies are best-in-class in their respective verticals with strong management teams and commitment to customer service. When you start here, you will find yourself in an environment that is exciting, motivating, challenging, and fun._

Our commitment to innovative people, process, and technology solutions for progressive causes drives our work and our lives. When you partner with Jackson River, you receive expert advice, an experienced staff, innovative best-of-breed technology, and superior, very personalized support.

In an ever-changing nonprofit landscape, we focus on digital technologies and practices that prioritize adaptability, experimentation and pervasive communications with your supporters. We understand that technology is a vital component of any organization’s ecosystem and must be leveraged strategically.

https://www.jacksonriver.com/about

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 4 years

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have Experience in working with or for nonprofit organizations?
• Do you have Experience with Atlassian product management tools such as JIRA and Confluence?
• Do you have experience and understanding in software design and scrum methodologies?

Experience:

• Agile: 4 years (Required)

Work Location: Remote

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