Program Manager Omnichannel Product & Digital Solution Development Job at WALGREENS
Would you like to see the impact of your work on the real world? Is hands-on world class engineering and problem-solving part of your passion? Welcome to WBA Tech.
We are a team of technologists, under our visionary CEO Rosalind Brewer, working to transform health care through innovations that make quality care more accessible, affordable, easier to use, efficient, and patient-focused. Through the user of technology, we are pioneering a new approach to total health that puts people at the center of everything we do. You will be part of a team that will build the future of a healthcare platform that connects customers with doctors’ offices, hospitals, care centers, pharmacies, insurers and payors. Working for WBA Tech is rewarding because your efforts will make a true difference to customers and patients across the communities we serve in the U.S.
You will be involved in algorithm design, data structure at petabyte scale, imaging and speech processing, artificial intelligence and robotics, infrastructure and network designs at a massive scale.
We look for leaders and individual contributors in front end designers, backend Java programmers, Linux engineers, network engineers, software and algorithm designers (remember the big O notation?), AI implementers, image processing engineers, database designers (SQL and NoSQL), messaging engineers and security engineers with knowledge at protocol level.
WBA is #18 on the Fortune 500 list and our company purpose is more joyful lives through better health.
Job Summary:
In this role, the Program Manager Omnichannel Product & Digital Solution Development creates and drives end-to-end integrated plans for an omnichannel type solutions.
You will implement program related activities that generally impact multiple components / processes and the work of own and possibly other units / teams / projects. Expect to be typically assigned to strategic / complex undertakings and receives work in the form of short- and mid-term outcomes that regularly require the application of independent judgment and creativity.
You will report to the Senior Director of Digital & Omni Portfolio Management.
Job Responsibilities:
We are a team of technologists, under our visionary CEO Rosalind Brewer, working to transform health care through innovations that make quality care more accessible, affordable, easier to use, efficient, and patient-focused. Through the user of technology, we are pioneering a new approach to total health that puts people at the center of everything we do. You will be part of a team that will build the future of a healthcare platform that connects customers with doctors’ offices, hospitals, care centers, pharmacies, insurers and payors. Working for WBA Tech is rewarding because your efforts will make a true difference to customers and patients across the communities we serve in the U.S.
You will be involved in algorithm design, data structure at petabyte scale, imaging and speech processing, artificial intelligence and robotics, infrastructure and network designs at a massive scale.
We look for leaders and individual contributors in front end designers, backend Java programmers, Linux engineers, network engineers, software and algorithm designers (remember the big O notation?), AI implementers, image processing engineers, database designers (SQL and NoSQL), messaging engineers and security engineers with knowledge at protocol level.
WBA is #18 on the Fortune 500 list and our company purpose is more joyful lives through better health.
Job Summary:
In this role, the Program Manager Omnichannel Product & Digital Solution Development creates and drives end-to-end integrated plans for an omnichannel type solutions.
You will implement program related activities that generally impact multiple components / processes and the work of own and possibly other units / teams / projects. Expect to be typically assigned to strategic / complex undertakings and receives work in the form of short- and mid-term outcomes that regularly require the application of independent judgment and creativity.
You will report to the Senior Director of Digital & Omni Portfolio Management.
Job Responsibilities:
- Manages Omni-Channel initiatives and integration across the organization. Bridges gaps between functional areas such as Business, Marketing, Product, Engineering and Legal.
- Able to drive program initiatives and deep dive to understand key customer problems and/or business impacts.
- Thinks critically and understands the business needs of a program holistically. Implements on a program plan based on strategic solutions and ensure excellence in day-to-day operations.
- Prepares and communicates program schedules, milestones, budgets and outcomes with stakeholders.
- Manages program issues/risks and provides recommended solutions/course of action. Presents issues and works with management to resolve critical conflicts.
- Interacts with internal and external peers and management to share highly complex information related to areas of expertise and/or to gain acceptance of new or enhanced technology / business solutions.
- Works across various functional areas and navigate through disparate operating models (e.g., Agile vs. Waterfall)
- Participates in removing barriers to timely and cost-effective project completion in alignment to the overall program objectives.
- Coordinates and tracks resources, assets, financials and schedules to ensure timely program outcomes. Assists team members and leaders in making cost / benefit decisions.
- Leads and mentors scrum masters/project managers. Serves as a resource to the team to resolve complex problems.
- Tracks and reports metrics, goals and KPI’s to measure business outcomes.
Basic Qualifications
- Bachelor's degree and at least 7 years of project/program management experience OR a High School Diploma / GED and at least 10 years of project/program management experience
- Experience working with matrix teams including teams in different time zones.
- Experience prioritizing and performing multiple tasks in time-critical situations
- Experience developing new business models and opportunities; defining, developing, and documenting business requirements and functional specifications.
- At least 2 years of experience managing project risks.
- At least 2 years contributing to financial decisions in the workplace.
- At least 2 years’ experience of direct leadership, indirect leadership and/or cross functional team leadership
- Willing to travel up to 10% of the time for business purposes (within state and out of state).
Preferred Qualifications
- Experience with HTML, CSS, and JavaScript, Java.
- Experience managing software development projects.
- Experience and knowledge of JIRA.
- Knowledge of mobile technologies.
- Experience with web technologies and online software development practices.
- Ability to manage highly complex initiatives.
An Equal Opportunity Employer, including disability/veterans
About Walgreens Boots Alliance
Walgreens Boots Alliance (Nasdaq: WBA) is a global leader in retail pharmacy, impacting millions of lives every day through dispensing medicines, and providing accessible, high-quality care. With more than 170 years of trusted healthcare heritage and innovation in community pharmacy, the company is meeting customers’ and patients’ needs through its convenient retail locations, digital platforms and health and beauty products.
Including equity method investments, WBA has a presence in more than 25 countries, employs more than 450,000 people and has more than 21,000 stores.
WBA’s purpose is to help people across the world lead healthier and happier lives. The company is proud of its contributions to healthy communities, a healthy planet, an inclusive workplace and a sustainable marketplace. WBA is a participant of the United Nations Global Compact and adheres to its principles-based approach to responsible business.
WBA is included in FORTUNE’s 2021 list of the World’s Most Admired Companies*. This is the 28th consecutive year that WBA or its predecessor company, Walgreen Co., has been named to the list.
More company information is available at www.walgreensbootsalliance.com
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