PROGRAM SUPPORT SPECIALIST Job at US Army National Guard Units

US Army National Guard Units Camp Edwards, MA 02542

Duties

1. Serves as the primary point of contact in 1 or more of the following functions of the DPCA: (70%)
  • Human resource work for military customers through work within strength management, personnel services, processing of personnel actions, development of promotion packets, etc.
  • Human resource work for civilian personnel assigned to the GTC through work related to employee development, initiating personnel actions, technical support for time and attendance, payroll, and incentive awards.
  • Management of the local DEERS/RAPIDS program and may provide DEERS/RAPIDS support by providing information on operating status, perform transactions, and issue identification cards to include Common Access Cards.
  • Planning for and conducting postal operations support which may include receiving, sorting, and issuing incoming and outgoing mail.
  • Planning and utilization of business operations which may include but are not exclusively: protocol/Joint Visitor's Bureau operations, telecommunications, office automation, copying/printing, maintenance of and distribution of basic office supplies and printed materials.
  • Conducts the daily functions of medical readiness and ensures coordination with the Office of the State Surgeon and Health Systems Specialist.
  • Provide direct assistance to more specialized functions such as: EEO, Chaplain, JAG, Office of the State Surgeon, Public Affairs, and Community Relations/Engagement.

2. Conducts research and analysis of the existing DPCA business practices and recommends changes to local policy and guidelines as necessary. Maintains contact with employees assigned to the GTC, supported personnel, and State level personnel about functions that are performed. (20%)

3. Reviews the work completed by DPCA assistant, and as needed performs the higher-level action. Monitors record maintenance and ensures suspense's are met for time sensitive requirements such as performance evaluations and annual record reviews. (10%)
Performs other duties as assigned.

Requirements

Conditions of Employment

  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a probationary period.
  • Participation in direct deposit is mandatory.
  • Favorable background check is required.
  • Position is subject to provisions of the DoD Priority Placement Program.
  • PCS expenses will not be paid.
  • Males born after 31 December 1959 must be registered for Selective Service, see www.sss.gov.
  • Optional Form 306 is a required form, or you will be disqualified.
  • Reference Worksheet is a required form, or you will be disqualified (MUST use the form in the link below).
  • Veteran's Preference will apply. DD Form 214's are required for Veteran's Preference. If claiming Veteran's Preference for disability a Disability VA letter and SF-15 must also be submitted.
  • Visit www.usajobs.gov/help/working-in-government/unique-hiring-paths/veterans to learn more about Veteran's Preference.
  • Incumbent must possess or be able to acquire the appropriate level security clearance for this position.
  • This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
  • Telework eligibility is based on agency policy.

Qualifications

This is a Temporary appointment, with a length to be determined by the needs of the agency. Temporary appointment will not exceed two years.

AREA OF CONSIDERATION : Nationwide - Open to all US Citizens

GENERAL EXPERIENCE: Must have experience, education or training which provided a general knowledge of principles of organization, management, and administration. Compiling reports, letters, memoranda, etc., and required person-to-person contacts to convey information. Progressively responsible experience which demonstrates the ability to provide technical guidance and assistance in the type of work or in comparable work of the position to be filled. Experience using computer and automation systems.

SPECIALIZED EXPERIENCE : Must have at least 1 year of specialized experience, education or training equivalent to at least the next lower grade level. Applicants must have experience providing technical guidance and assistance in the type of work or in comparable work of the position to be filled. Applicants must have a thorough knowledge and understanding of administrative procedures and practices of management. Experience developing administrative procedures.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of months/years.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, or LL.B. or J.D from an accredited college or university meets the requirements for positions at GS-7 through GS-11. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.

One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement.

Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.


  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Please follow all instructions carefully. Errors or omissions may affect your eligibility. Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    Resume with dates of experience (to include Months and Years of employment) and at least 5 bullets of work experience for the duties you performed. *REMINDER - ADD IN ANY TRADITIONAL GUARDSMEN EXPERIENCE*

    OF 306 - *Please follow link to obtain OF 306: https://www.opm.gov/forms/pdf_fill/of0306.pdf (Important: OF 306 MUST BE signed and dated within 1 year of the closing date of this announcement or you will be found ineligible)

    Reference Worksheet (MUST use this form) - *Please follow link to obtain Reference Worksheet: http://www.massnationalguard.org/assets/pre-employment-reference-check.pdf (Important: The attached Reference Worksheet MUST be used, and you MUST list 3 references)

    Unofficial Transcripts - If used to qualify (An official transcript may be required before being hired.)

    Veteran's Preference - If applicable and claiming Veteran's Preference, you must upload documentation to support your Veteran's Preference claim to include your DD-214 indicating the type of discharge. If claiming Veteran's Preference for a disability, you must submit a VA Disability letter and SF-15 supporting your disability claim.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11838010

    A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

    To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

    Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

    After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

    You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

    To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

    Agency contact information

    MA HRO STAFFING INBOX

    Email

    ng.ma.maarng.mbx.hro-staffing@army.mil

    Address

    Headquarters, ARNG Training Site, Camp Edwards
    Building 102
    General's Boulevard
    Camp Edwards, MA 02542
    US

    Next steps

    Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

Resume with dates of experience (to include Months and Years of employment) and at least 5 bullets of work experience for the duties you performed. *REMINDER - ADD IN ANY TRADITIONAL GUARDSMEN EXPERIENCE*

OF 306 - *Please follow link to obtain OF 306: https://www.opm.gov/forms/pdf_fill/of0306.pdf (Important: OF 306 MUST BE signed and dated within 1 year of the closing date of this announcement or you will be found ineligible)

Reference Worksheet (MUST use this form) - *Please follow link to obtain Reference Worksheet: http://www.massnationalguard.org/assets/pre-employment-reference-check.pdf (Important: The attached Reference Worksheet MUST be used, and you MUST list 3 references)

Unofficial Transcripts - If used to qualify (An official transcript may be required before being hired.)

Veteran's Preference - If applicable and claiming Veteran's Preference, you must upload documentation to support your Veteran's Preference claim to include your DD-214 indicating the type of discharge. If claiming Veteran's Preference for a disability, you must submit a VA Disability letter and SF-15 supporting your disability claim.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


Help

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Nationwide - Open to all US Citizens




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