Customer Service Project Engineer

Location: Tonawanda, NY

Salary: $100k-$130K

Bonus: 5%

Relocation: Yes

Benefits: Paid holidays and vacation, health, dental, disability, life insurance, 401(k) (with matching), and pension benefits.

Required Qualifications: Customer Service Project Engineer

• BS in Mechanical Engineering with a minimum of 8 years of experience in mechanical engineering and design
• Demonstrated track record of successfully managing complex projects and collaborating with external partners including customers and suppliers
• Has extensive breadth and depth of knowledge in the field of mechanical engineering and working knowledge of other engineering disciplines – civil, electrical and controls
• Knowledge of design Codes and Standards, including ASME, NFPA, and CGA
• Knowledge, application and specification of piping materials
• Excellent communication skills, writing skills and interpersonal skills
• Ability to meet schedule deadlines and budgets
• Willingness to travel up to 25% of the time to support projects and field operations

Preferred Qualifications:

• Expertise with industrial gas supply systems preferred
• Experience with Root Cause Analysis, Process Hazard Analysis/HAZOP methodologies preferred

Duties and Responsibilities: Customer Service Project Engineer

• Design and size basic to complicated customer liquid and gas supply systems for atmospheric gases, hydrogen or CO2
• Performs and/or approves detailed design calculation such as storage tank sizing, process line sizing, piping and manual valve specification, safety relief valve sizing, liquid pump sizing, pressure drop calculations and pipe stress analysis
• Works with internal and external resources to approve fabrication drawings and other construction submittals for conformance to specifications and makes design recommendations
• Serves as a consultant to others, providing technical information and engineering recommendations that assist with various projects and training purposes
• Support for operations: Makes timely technical decisions based on awareness of viability, cost and other benefits; sometimes with limited information and under tight deadlines and pressure
• Provide technical expertise in troubleshooting, Root Cause Analysis, and developing standards.
• Is innovative in developing, selecting and implementing engineering techniques and solutions to drive safety, reliability and productivity of supply systems
• Makes effective presentations to internal and external customers
• Approves standards and guidelines

Job Type: Full-time

Pay: $100,000.00 - $130,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Tonawanda, NY: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Do you have a successful track record of managing complex projects and collaborating with external partners?

Education:

• Bachelor's (Preferred)

Experience:

• Mechanical engineering & design: 7 years (Preferred)
• ASME codes & standards: 1 year (Preferred)
• Piping materials: 1 year (Preferred)
• Root Cause Analysis & Process Hazard Analysis/HAZOP: 1 year (Preferred)
• Project engineering: 1 year (Preferred)
• industrial gas supply system: 1 year (Preferred)
• Atmospheric gases, hydrogen or CO2: 1 year (Preferred)
• Industrial gas supply systems: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

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