Project Manager, Communications + Marketing Job at NYC KIDS RISE

NYC KIDS RISE Long Island City, NY

About NYC Kids RISE

NYC Kids RISE is a nonprofit organization working with the City of New York and the NYC Department of Education to manage the Save for College Program (the Program). Through the Program, eligible students enrolled in an NYC public school (including participating charter schools), starting in kindergarten, automatically receive a free NYC Scholarship Account with an initial allocation of $100 by NYC Kids RISE on their behalf, invested in a NY 529 Direct Plan, and opportunities to receive additional rewards over time. Their families can open and connect their own college savings account on their child’s behalf, and communities can contribute to groups of these NYC Scholarship Accounts as both a targeted and universal platform for community-driven asset-building in every neighborhood. This approach draws from a variety of best practices and disciplines across the fields of asset building, child savings accounts, financial empowerment, education, community wealth building, urban poverty, neighborhood effects and social capital research, collective impact, and more. Read more about NYC Kids RISE and the Save for College Program and listen to stories from partners who helped build the platform during its pilot phase from 2017 to 2022. You can also view recent articles in Fast Company, the Wall Street Journal, and the NYCHA Journal; and read more about NYC Kids RISE theory of change in a recent report by the Urban Institute.


After a successful pilot phase in the communities of School District 30 in Queens, NYC Kids RISE
expanded citywide during the 2021-2022 school year. This school year nearly 150,000 Kindergarten
students across more than 1,000 elementary schools have an NYC Scholarship for their
educational futures.


Project Manager, Communications + Marketing

Position Description

NYC Kids RISE is seeking an innovative Project Manager (Manager) who will report to the Senior Director of Communications + Marketing. The Manager will play a key role in the development and implementation of communications materials, campaigns, initiatives, and events to engage multiple stakeholders across the Save for College Program community—including students, families, schools, businesses, community organizations, institutions, and neighborhoods—and across culturally diverse, multilingual audiences.

The Manager will work with teams and partners to support the impact and visibility of the organization’s brand and platform, and the timely planning and execution of communications projects with a focus on accessibility, community and cultural awareness, and language access. They will manage the organization’s working relationships with external vendors to ensure contract deliverables are fulfilled. The ideal candidate will be willing to roll up their sleeves, work cross-functionally with multiple teams, and manage multiple projects, priorities, and deadlines at all times.

Responsibilities:

  • Develop and maintain a comprehensive system across internal and external partners for tracking, organizing, and assessing needs and priorities for communications campaigns, initiatives, materials, and events
  • Proactively plan and communicate status updates, manage project deliverables and timely follow ups, troubleshoot issue areas and access needs, and support staff in setting and meeting project goals and deadlines
  • Contribute to content creation by gathering and bridging ideas and recommendations from team members, ensuring consistency and accessibility
  • Track, measure, and analyze the effectiveness of communications materials and initiatives, working with team members to assess areas for improvement and organize metrics to report impact
  • Support the development and execution of creative and inclusive communications and marketing strategies
  • Serve as a key point of contact for the organization’s work with external vendors and fulfillment of contract deliverables
  • Manage timelines, coordination, and processes for producing, translating, vetting, printing, and distributing print and digital materials to stakeholders
  • Bolster, formalize, and manage the organization’s community review process for translations of public-facing content
  • Regularly contribute to drafting, editing, updating, and disseminating communications documents, digital projects, and printed materials
  • Play a key role in organizing, executing, and managing communications-driven events
  • Support organization's work with its diverse audiences, identifying opportunities to engage with different NYC communities, and ensuring multilingual accessibility and multicultural considerations across materials
  • Project manage implementation of communications system upgrades and improvements
  • Work across internal teams to collect, organize, and analyze data from communications initiatives and assess performance of marketing tactics
  • Develop and track Key Performance Indicators (KPIs) to assess effectiveness of communications projects, gathering feedback and recommendations for improvement
  • Support maintenance of website and online platform updates, working across teams to identify opportunities to improve user experience

Qualifications

  • Two to three years of project management, communications, or related organizing experience, with project lead and/or staff management responsibilities
  • Exceptional writing, proofreading, and editing skills
  • Strong organizational skills with attention to detail
  • Capable of multi-tasking and meeting tight deadlines
  • Experience with managing translated assets and copy for community engagement
  • Strong grasp of new and emerging communications and project management tools and strategies to maximize efficiency and effectiveness for team collaboration
  • Experience working in organizations in the fields of government, financial institutions, asset building and financial capability, community development, or education a plus
  • A demonstrated ability to maintain a brand framework with an eye for consistency and and accessible design and messaging
  • Experience using Adobe Creative Suite (Illustrator, InDesign, Photoshop)
  • Social media management and content development experience a plus
  • Experience with email marketing and utilizing content management systems
  • Resourceful, adaptable, and creative problem-solver in fast-paced settings
  • Strong judgment and ability to work independently
  • Willingness to work evenings and some weekends, as needed
  • Interest in collective impact and neighborhood-level change
  • Proven ability to work with people from a variety of backgrounds and experiences
  • Interest in increasing educational opportunities and long-term financial security for low-income New York City families

Preferred

  • Bilingual in one of the following: Arabic, Bengali, Chinese, French, Haitian Creole, Korean, Spanish, Russian, or Urdu
  • Familiar with and/or desire to learn about New York City neighborhoods and systems (schools, community-based organizations, social services, etc.)
  • Experience with / interest in supporting the development of materials and campaigns to serve culturally diverse, mutli-lingual audiences

The application process for this role will be conducted virtually. The NYC Kids RISE team is currently working in a hybrid environment. The office is based in Long Island City (Queens, NY), and the entire team is expected to return to the office once health conditions allow.

To apply, please submit a cover letter, resume, and portfolio or 3-4 examples of projects that demonstrate your qualifications. Please list the name of the position, “Project Manager, Communications and Marketing" when applying. The potential salary for this position is from $80,000 to $90,000 which represents a range commensurate with experience.

NYC Kids Rise is an Equal Opportunity Employer. We do not discriminate in employment on the basis of gender, religion, race, creed, color, national origin, citizenship status, age, disability, marital status, caregiver status, sexual orientation, gender identity or expression, military status, unemployed status, or any other characteristic protected by law

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