Property Manager Job at The Bainbridge Companies
The Property Managers' primary duty is to manage the overall operations of the leasing office, including supervising the leasing team members while keeping up to date on the current market conditions and area trends. In addition, to implementing leasing goals and cultivating long-term relationships with team members and residents. The Property Manager must provide leadership guidance, sales direction & customer focus. At Bainbridge, Property Managers are the first and last impression to all prospective and current residents. Their ability to demonstrate integrity & communicate decisively ensures they have earned the respect of their team. Property Managers set clear goals and deadlines and inspire and energize their teams to achieve them. They also articulate the vision of Bainbridge passionately and clearly. As a result, Bainbridge Property Mangers have proficient communication skills, maintain long-term relationships, & are prepared to anticipate our customer's needs while CreatingExceptional Living Environments.
Qualifications:
- Strong leadership skills and coaching abilities.
- Strong sales and customer service skills
- Team-oriented with the ability to work independently.
- Ability to read, analyze and interpret all forms of information.
- Must be well organized with an ability to prioritize and multitask.
- Excellent people skills that utilize social assertiveness & active listening.
- Strong knowledge of Federal, State, and local laws related to the legal procedures & notices.
- Strong knowledge of on-site maintenance requirements; daily, monthly & annual tasks.
Essential Duties
- Manages the overall day-to-day operations of the leasing office & leasing team members.
- Sales & Leasing process: starting with the initial greeting, a tour to follow, and concluding with closing the sale.
- Maintains up-to-date & current marketing campaigns in conjunction with complete & accurate tracking of all leads.
- Establishes and implements leasing goals.
- Maintains excellent customer service relationships with residents, vendors, co-workers, and the community.
- Analyzes operational information for impact on NOI, identifies trends & recommends appropriate strategies and adjustments.
- Achieves the highest possible net operating income by implementing cost control and revenue improvement programs.
- Develops yearly operating budgets/forecasts and sales/marketing plans. Accurately creates, prepares, and promptly conveys all operational and financial data to the regional manager.
- Maximizes rental income while minimizing expenses through effective planning and control.
- Effectively monitors all income, including delinquencies.
- Monitors the timely receipt and reconciliation of rent collections. Ensures landlord/tenant statutes are adhered to
- Analyzes and evaluates monthly and quarterly financial statements. Writes clear and concise owner's reports to substantiate the analysis.
- Oversees all Capital Expenditure projects for the community (i.e., approvals, letters, tracking, scheduling, and inspections).
- Manages an effective preventative maintenance program to monitor service request turnaround and ensure the maintenance team's responsiveness.
- Creates staffing schedules and ensures they are consistent with community needs.
- Complies with all federal, state, and applicable local laws, including Fair Housing, OSHA safety regulations, applicable local laws regarding health, safety, or environment, and Bainbridge's Standard Operating Procedures and Policies.
- Contributes to a safe and secure environment, reports potential safety hazards, and adheres to all company safety policies, practices, and regulations.
Additional Job Requirements:
Professional Experience
- A minimum of 2 years experience in Property Management.
- Strong Knowledge of the Multifamily Housing Industry.
- Strong Knowledge of Fair Housing.
- Strong Knowledge of Federal, State & Local Laws.
Education
- A High School education or equivalent is required; a college degree is a plus but not a requirement.
- Ability to fluently read and write in English.
- Accurately perform intermediate mathematical functions and use all on-site resident management software functions.
- Certified Apartment Leasing Professional (CALP) is preferred.
- Certified Apartment Manager (CAM) is preferred.
Computer Skills
- Basic computer and Internet knowledge.
- Knowledge of RealPage Products, YieldStar, and Yardi products is preferred.
- Expanded knowledge of Internet marketing is preferred.
- Intermediate knowledge of MS Word and Excel; proficiency with Outlook.
- Ability to operate and understand personal computer functions and Company utilized software packages.
Career Apparel
- Must wear career apparel based on defined company standards.
Learning and Development
- Commit to ongoing professional development and career growth with Bainbridge's Pathways to Promotion programs.
Attendance and Travel
- Ability to work Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, and Sunday, all fifty-two weeks of the year.
- Ability to be On-Call, as scheduled or as necessary.
- Ability to travel; required to drive on occasion for business-related needs, such as to purchase necessary supplies for the department and property; to attend various company gatherings or events; assist at sister properties, either in the general vicinity of your home property or in another state
Licenses/ Equipment
- Valid driver's license and current automobile insurance are required; the position requires a vehicle to fulfill all job functions.
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