Provider Quality Assurance Specialist Job at Staffing Solutions Organization LLC (SSO)
Staffing Solutions Organization LLC (SSO) Remote
$30 an hour
Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.
Provider Quality Assurance Specialist in Augusta, ME
The Department of Health and Human Services (DHHS) provides supportive, preventative, and protective public health and intervention services that safeguard the public health and assist our customers in meeting their needs.
The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of adults throughout Maine.
In this position, the selected individual will support the Department’s and Office’s goals and objectives by collaborating with Disability Services (DS) teams, collecting, reviewing, and assessing data from multiple sources including OADS data systems and Home and Community Based (HCBS) providers. The selected individual will also develop training supporting documents and participate in training presentations and initiatives as assigned to support the Department’s and Office’s goals and objectives.
1. Knowledge, Skills and Certifications
Specific qualifications needed to perform the job including, necessary licenses, knowledge, skills, education, experience, training, and technical skills.
A combination of six (6) years of education and/or professional experience in social services casework, social services program development/delivery, or social services related policy/fiscal/budget administration/analysis work. In addition, background or education in training or development of adult learners and the understanding of person-centered thinking related to supporting people with IDD/Autism is preferred.
Preference will be given experience in conducting program compliance work, and experience with quality assurance and quality improvement development of services for persons with disabilities.
2. Duties and Deliverable (Outline of specific job duties)
Specific duties required of the resource, as well as any expected deliverables, including necessary travel expectations.
Training Services tasks include:
Collaborate with Disability Services (DS) teams to collect information regarding provider capacity as a waiver service provider, including identifying areas needing improvements, from reported concerns for quality standards. From this data and collaboration efforts, develop and provide training to adults to improve quality standards in coordination with the training manager and DS teams. This training/support will focus on improving person-centered thinking and planning among the agencies.
Collect, review, and assess data from OADS data systems, feedback from HCBS providers, and other sources as needed, to determine compliance with waiver and training program requirements.
Facilitate large group meetings in person or online.
Develop training supporting documents such as FAQ’s, flyers, technical guides applying plain language where required for outreach.
Use PowerPoint or equivalents and preferred to have experience with Adobe Captivate and/or Articulate 360 software for presentations.
Use MS Excel and other electronic tools to accurately record data.
Participate in initiatives as assigned to support the Department’s and Office’s goals and objectives.
Provide excellent customer service in conducting all work.
Participate in meetings as assigned.
3. Schedule
Summary of work schedule, including normal working hours, on-call expectations, allowed time off (which is non-billable), ability to work remote.
This is a full time 40-hours per week position.
4. Other Special Requirements (Malpractice Insurance, etc.)
Possess or quickly develop knowledge of applicable Medicaid, MaineCare and HCBS Waiver policies and regulation, both state and federal.
Understand Person-Centered Thinking and Planning (PCP).
Demonstrate a high level of critical thinking and customer service skills as well as excellent communication skills both written and oral.
Work cooperatively with varied constituents, providers and stakeholder groups as well as varied levels of management which may include OADS Quality Assurance (QA) Waiver Specialists, OADS Resource Coordinators, staff from Division of Licensing and Certification and the Office of MaineCare Services.
Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides the following reasonable range of compensation for this role: [compensation range here]. In addition, SSO provides a range of benefits for this role.
Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides the following reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an e-Verify participant.
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Provider Quality Assurance Specialist in Augusta, ME
The Department of Health and Human Services (DHHS) provides supportive, preventative, and protective public health and intervention services that safeguard the public health and assist our customers in meeting their needs.
The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of adults throughout Maine.
In this position, the selected individual will support the Department’s and Office’s goals and objectives by collaborating with Disability Services (DS) teams, collecting, reviewing, and assessing data from multiple sources including OADS data systems and Home and Community Based (HCBS) providers. The selected individual will also develop training supporting documents and participate in training presentations and initiatives as assigned to support the Department’s and Office’s goals and objectives.
1. Knowledge, Skills and Certifications
Specific qualifications needed to perform the job including, necessary licenses, knowledge, skills, education, experience, training, and technical skills.
A combination of six (6) years of education and/or professional experience in social services casework, social services program development/delivery, or social services related policy/fiscal/budget administration/analysis work. In addition, background or education in training or development of adult learners and the understanding of person-centered thinking related to supporting people with IDD/Autism is preferred.
Preference will be given experience in conducting program compliance work, and experience with quality assurance and quality improvement development of services for persons with disabilities.
2. Duties and Deliverable (Outline of specific job duties)
Specific duties required of the resource, as well as any expected deliverables, including necessary travel expectations.
Training Services tasks include:
Collaborate with Disability Services (DS) teams to collect information regarding provider capacity as a waiver service provider, including identifying areas needing improvements, from reported concerns for quality standards. From this data and collaboration efforts, develop and provide training to adults to improve quality standards in coordination with the training manager and DS teams. This training/support will focus on improving person-centered thinking and planning among the agencies.
Collect, review, and assess data from OADS data systems, feedback from HCBS providers, and other sources as needed, to determine compliance with waiver and training program requirements.
Facilitate large group meetings in person or online.
Develop training supporting documents such as FAQ’s, flyers, technical guides applying plain language where required for outreach.
Use PowerPoint or equivalents and preferred to have experience with Adobe Captivate and/or Articulate 360 software for presentations.
Use MS Excel and other electronic tools to accurately record data.
Participate in initiatives as assigned to support the Department’s and Office’s goals and objectives.
Provide excellent customer service in conducting all work.
Participate in meetings as assigned.
3. Schedule
Summary of work schedule, including normal working hours, on-call expectations, allowed time off (which is non-billable), ability to work remote.
This is a full time 40-hours per week position.
4. Other Special Requirements (Malpractice Insurance, etc.)
Possess or quickly develop knowledge of applicable Medicaid, MaineCare and HCBS Waiver policies and regulation, both state and federal.
Understand Person-Centered Thinking and Planning (PCP).
Demonstrate a high level of critical thinking and customer service skills as well as excellent communication skills both written and oral.
Work cooperatively with varied constituents, providers and stakeholder groups as well as varied levels of management which may include OADS Quality Assurance (QA) Waiver Specialists, OADS Resource Coordinators, staff from Division of Licensing and Certification and the Office of MaineCare Services.
Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides the following reasonable range of compensation for this role: [compensation range here]. In addition, SSO provides a range of benefits for this role.
Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides the following reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an e-Verify participant.
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.