Provider Trainer Job at Kintegra Health
Job Information
Title: Provider Trainer
Department: Medical
Status: Salary
Position Classification/Category: Medical Provider
Location: Corporate Office
Reports To: Director of Provider Training and Development
Position Classification/Category: Medical Provider
Location: Corporate Office
Reports To: Director of Provider Training and Development
Direct Reports: None
Summary of Position: The Provider Trainer utilizes their experience in providing first line software and workflow support for physicians. This person fosters collaborative relationships, working closely with the medical staff in providing training to advance the use of technology and streamline workflows. Primary responsibility includes developing, maintaining, instructing and supporting the provider onboarding training program. This individual will work with providers to optimize their usage of clinical computer systems, instruct on organizational documentation and practice guidelines. Training efforts will address Federal and State mandates, quality outcomes and will support organizational goals.
Minimum Qualifications
Knowledgeable in population health management in the underserved and/or vulnerable populations- Understands ethics of confidentiality.
- Previous computer experience or training required.
- Ability to maintain working relationships.
- Knowledge and observation of standards of medical care.
- Efficient, organized and accurate.
- Ability to stand for extended
- Sitting and standing for long periods of time
- Frequent walking for short distances
- Repetitive motion work with keyboards and some limited physical activity
Required Skills: Excellent written and oral communication skills. Proficiency in 2010 Microsoft Office Outlook, Word, Excel, PowerPoint and Access use and e-mail communication. Previous experience in use of an electronic health record. Problem analysis and problem solution at both a strategic and functional level.
Education: Masters’ Degree or better from an accredited School of Nursing
Experience: Previous medical office or FQHC experience preferred.
Certification(s) : BLS/CPR
Professional License: Licensed Nurse Practitioner or Physician’s Assistant.
Work Environment and Physical Demand Related to the Position:
Prolonged periods of sitting, reading and documentation are required.- Intact sight and hearing with or without assistive devices if required.
- Frequent walking for short distances.
- Repetitive motion work with keyboards; limited physical activity.
- Personal vehicle travel to patient home, provider office, offsite meetings.
K ey Responsibilities
Maintain knowledge of the organization’s electronic health record and other related clinical software.- Pediatric and Adult care experience is a must.
- Flexibility with the ability to assist as required with coverage in various locations that Kintegra serves.
- Maintain knowledge and adherence to organizational documentation guidelines and practice requirements.
- Plan and implement provider training/orientation schedule.
- Complete and communicate provider training evaluation outcomes with Team Lead and Medical Director.
- Coordinate tasks and activities with orientation department stakeholders.
- Work closely with Quality department to incorporate regulatory and policy training in the onboarding process
- Work closely with the Health Information Management supervisor to incorporate coding and documentation standards in the onboarding process
- Provide workflow and clinical systems training and instruction to support new and existing providers towards increasing their competence and confidence in the use of the clinical software systems and documentation.
- Assist in the development of policies and procedures for usage of the electronic health record and clinical systems.
- Provide training and on-going support for new and revised processes and clinical system updates as needed.
- Ensure providers are informed of new or modified processes to maintain patient confidentiality and privacy in accordance with regulatory standards.
- Adhere to current minimum qualifications, required skills, and key responsibilities of the job title Nurse Practitioner/Physician’s Assistant.
- Other duties as outlined by the supervising medical doctor.
Kintegra Health Core Requirements
Patient First – An approach to care that holds primary, the well-being and desires of the patient- Build not Blame – Focusing first on finding fault with the process rather than the person
- Integrity and Honesty – Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers
- Cooperation and Flexibility – Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description
- Culturally Sensitive – Always working toward increasing one’s ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one’s own culture.
Kintegra Health is a is a community sponsored, family-centered provider of health care, health education and preventive care services without regard to the ability to pay. We screen potential employees to first ensure alignment with our core requirements followed by the requisite position skills set. In doing so we need staff committed to this mission who do their best to live and work the characteristics of our core values as we strive to care for ever increasing members of the communities we serve.
Our goals are:
To provide continuing comprehensive and accessible primary care services to individuals and families of all economic levels within Gaston County.- To provide primary care services to meet the physical as well as social health needs of individuals and families, promoting health maintenance, providing timely diagnostics, treatment and referral services.
- To emphasize preventive care through patient and community education to help individuals become aware and responsible for their own health behaviors.
- To employ an interdisciplinary team approach in collaboration with other community providers to provide a continuum of appropriate patient/family-oriented care in a cost-effective manner
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