Premier Community Supports is now hiring a Quality Assurance Assistant in Grants Pass!

About Premier

Premier Community Supports provides the highest quality of person-centered support for in-home and community-based services. Premier was founded on the principles of person-centered care, integrity, quality, and a love for what we do, and it shows in the supports we provide.

This position will assist the Quality Assurance Manager with Quality Assurance duties outlined below:

1. Auditing Records: Responsible for working with the QA Manager to ensure that all PCS policies and government mandates are being followed accurately, are current, and meet or exceed minimum requirements.

2. Reports: Responsible for running reports and effectively translating, communicating, and documenting the findings of any deficiencies in identified areas.

3. Training: Provide training and re-training of PCS staff to ensure compliance with PCS Standard Operating Procedure, PCS Policy, and government mandates.

4. Incident Reports: Ensure that incidents are reported in a timely manner; to clarify and accurately respond to incidents.

5. Protocol/Safety Plan Reviews: Responsible for auditing all protocols and safety plans.

6. Relationship Management: Learn and manage complex relationships with PCS Staff, State and Federal contacts, Community Developmental Disability Programs, interested community members, and any other government agencies.

7. Office Management: Manage phone calls, walk-ins and meetings, emails, text, ability to observe efficient time management, and attend assigned meetings.

Competencies:

• Works well with group problem solving situations
• Efficient in Microsoft software such as Word, Excel, Outlook
• Ability to learn new software programs quickly and efficiently
• Relates effectively with Individuals-Served/families, staff, and community partners
• Handles crisis situations effectively and ethically according to Premier Policies and Government Mandates
• Writes clearly, timely and accurately, including report writing, record keeping, and other documentation
• Effectively manages time by prioritizing, planning, scheduling work activities, ability to deal with frequent change, delays, or unexpected events
• Anticipates future changes and creates plans to best fit the situation

Premier offers:

• Health, dental, vision benefits available with 75% of cost paid by Premier
• 2 weeks of Personal Time Off
• 401K offered after 90 days of employment
• Paid 1st and 16th of the month

• Must have a valid drivers license and insurance
• PCS is a Drug Free Workplace

1. Associates Degree Preferred

2. 1 year in Human Services Preferred

3. 1 year working with Intellectual and Developmental Disabilities Preferred