SUMMARY: The Quality Assurance Manager will have management responsibility for leading quality initiatives and improvements to reduce the business risk associated with product quality issues. This includes, supporting quality initiatives to assigned customer accounts which may include, but is not limited to; specification generation, product testing, new product development process, determining root cause analysis and implementing proactive quality metrics. In addition to leading quality initiatives, this role has management leadership responsibility for a team of quality team members.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES:

• Provide management leadership to assigned team members.
• Develop, maintain, validate and revise annually the Airlite Quality Manual and supporting policies and procedures.
• Plan, organize, execute and evaluate activities related to quality assurance.
• Ensure assigned quality policies are being adhered to within standards set within assigned manufacturing division.
• Manage the product hold process, ensure non-conforming material is controlled and backtracking activities are completed in a timely and thorough manner.
• Establish standards and inspection methodology for production quality control.
• Responsible for developing and driving internal production quality metrics to drive improvement to the business.
• Support the CAR Committee through recommendation of CAR/PAR activities and serve as a resource to problem solving activities.
• Ensure timely follow-up of non-conformities of the quality assurance policies by developing and putting in place realistic corrective action plans and follow-up audits.
• In collaboration with quality management teams ensure quality compliance programs and quality policies are being adhered to, implemented effectively and continuously improved.
• Stay well-versed in Statistical Process Control (SPC) analysis, root cause analysis, problem solving methodology and Six Sigma criteria.
• Lead problem solving teams to resolve internal quality and customer complaint issues.
• Develop, implement and maintain preventative quality and control plans.
• Improve processes, perform capability studies and proactively reduce variation/losses.
• Perform as a backup compliance practitioner as needed.
• Lead continuous improvement projects that foster compliance across assigned manufacturing divisions.

SUPERVISORY RESPONSIBILITIES: Responsible for the overall direction, coordination, and evaluation of direct reports. Carries out managerial responsibilities in accordance with the company’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning and assigning work; appraising performance; rewarding and leading employees; addressing conflict resolution and providing workforce success opportunities for team members.

EDUCATION & QUALIFICATIONS:

• BS in Engineering, Food Science or related discipline or 5 years of supervisory experience in a food packaging environment
• Minimum 3 years’ experience in a regulatory setting (SQF/FDA/ISO 9000 environment)

CERTIFICATES AND LISCENSE: HACCP Training preferred and SQF Practitioner Certification required within 90 days of employment.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Experience in working in an FDA/Food Packaging or regulated industry
• Experience with Project Management including Specification generation, Product Testing, following a New Product Development process and associated documentation.
• Capability to solve complex problems, utilizing strong critical thinking and decision-making skills.
• Superior organizational skills and the ability to assemble resources needed to orchestrate multiple projects/activities and accomplish goals
• Model a collaborative leadership style with the ability to build partnerships and influence others into action
• Outstanding presentation and facilitation skills
• Excellent interpersonal skills and consultative approach; tactful in dealing with people at all levels
• Strong sense of urgency, self-motivated and positive
• Ability to actively lead change initiatives
• Detail oriented, with the ability to multi-task in a fast-paced environment

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• FDA Regulations or Food Packaging or Regulated Industry: 3 years (Preferred)
• food packaging supervisory: 4 years (Preferred)

Work Location: One location

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