Job Description

The Receptionist is responsible to receive customers with a sincere greeting and warm smile. Within seconds, the Receptionist will provide a pleasant and welcoming first impression for our valued clientele. Acting as the front line point-of-contact for the overall dealership, the Receptionist sets the tone by being an outstanding listener and information source. He/She will know all points-of-contact and of every department within the dealership in order to promptly address the customer's inquiry. In addition to receiving and managing inquiries, the Receptionist performs administrative duties, telephone switchboard, and call routing tasks. The ideal Receptionist has a high school diploma/GED, a desire to learn common knowledge of the automotive industry, strong administrative and organizational skills, and exceptional interpersonal skills.

RESPONSIBILITIES

• Meets and greets all customers in a warm, sincere, and helpful manner
• Routes customers to the appropriate department or point-of-contact within the dealership
• Manages inbound telephone inquiries and routes calls accordingly
• Coordinates questions and issues with appropriate department personnel
• Assists with problem resolution
• Provides administrative back-up to various dealership departments as needed
• Acquires proper note taking to ensure message is clearly delivered to the correct admin

QUALIFICATIONS

• Must be at least 18 years old
• High school diploma or GED
• Strong communication, presentation, and writing skills
• Excellent telephone skills
• Neat, clean, and professional appearance
• An impressive work ethic
• Genuinely helpful attitude and friendly demeanor

Company Description

The Jarrett Ford Automotive Group's continuing growth and success is attributable to a business philosophy that is based upon a high standard of ethics and a promise to deliver the finest product and service levels in the automotive marketplace. Jarrett Ford's customer-centric approach continues to foster repeat business and drives a significant number of referrals. We realize that the truly professional nature and exceptional skills of our associates is what drives our reputation. So if you believe that you have the skills, experience, demeanor, and drive that it takes to become a Jarrett Ford team member, then we encourage you to continue with this online job application.

The Jarrett Ford Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.

Benefits

• Standard Full Time Benefits
• 401K
• Health Insurance
• Life Insurance
• Holidays
• Vacation