Receptionist Job at Touchstone Communities
The Heights of Bulverde- Spring Branch area
Receptionist
Make Lives Better. Be a part of something meaningful: The Touchstone Experience.
If your purpose is to
Make Lives Better, we welcome you to
Join Team Touchstone today and be part of something meaningful. Touchstone is committed to bringing a Best In Class Healthcare Experience to our Patients, Residents and Veterans. Compassionate team members are the key to revealing our vision to be the leading post-acute healthcare solution in the markets we serve. If you desire to be part of a work environment where every voice matters, we encourage you to apply today.
The Purpose:
The purpose of this position is to support the community by delivering premier customer service in every interaction through both verbal and written communications.
Responsibilities:
- Operate the Community paging and telephone system.
- Communicate effectively on the telephone and in person.
- Receive, sort and distribute mail accurately and timely.
- Screen and direct all incoming calls appropriately.
- Answer all inquiries according to Community release of information policies and procedures.
- Enforce visitation policies and procedures.
- Screen all individuals coming into the Community and exercise good judgment in granting entrance.
- Interact with residents or residents’ representatives and direct them to appropriate individuals.
Qualifications:
- High school diploma or GED required along with prior experience including high volume of telephone calls
Benefits:
We offer eligible team members an attractive benefit package that includes medical, dental, wellbeing, and vision benefits, along with other unique benefits including:
- Paid Time Off; Bereavement Pay and Jury Duty Pay
- Tuition Grant Program
- Employee Referral Program
- Shine Bright Team Member Incentive Bonus Program
- Matching 401(k) matching
- OnShift Wallet- access to your earned money before payday
- Life and Supplemental Insurance
- Team Chaplain availability
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
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