Receptionist (Contingent) Job at Michigan Masonic Home
Michigan Masonic Home:
Receptionist (Contingent)
Why Work Here:
Michigan Masonic Home is looking for a talented, compassionate, and hard-working
Receptionist that is eager to serve others. Our team members go above and beyond to serve the residents they care for. Every day Michigan Masonic Home provides exciting opportunities to learn and grow!
Responsibilities Will Include:
Responsible for maintaining appropriate level of customer service for residents, staff, and public. Ensure that communication of information, both internal and external, is maintained at an adequate level.
- Answer all incoming phone calls and assist with local and long-distance calls for residents.
- Answer general information questions from the residents, staff and public and aid such as copying documents and sending faxes.
- Maintain a current directory of the Home, Nursing, MVE and staff on the computer.
- Responsible for incoming and outgoing mail for residents and staff. Maintain mail machine.
- Provide information to the Adoptive Chapters, Lodges, Bethels, Rainbow Girls and Grand Master. This would include birthdays, anniversaries and when resident passes away.
- Order flowers for hospitalized residents.
- Order funeral arrangement for residents who have passed away.
- Receive notification and send letter and sympathy card and CD to family member when a resident passes away.
- Reserve Hospitality rooms using through Outlook when someone reserves rooms and inform Environmental Services when the guests leave. Hand out the keys and take payment for the rooms and send to the Finance Office.
- Maintain newspapers for Residents and sunrooms.
- Type and update Morning Report in Outlook Public Folder.
- Assist in entering staff education into training software.
- Distribute information/application packets for Admissions Department.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must possess Strong Organizational Skills, be Detail Oriented and Self Motivated.
High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.
About:
Located in the friendly community of Alma, MI, Masonic Pathways Senior Living Services are a not‑for‑profit continuing care retirement communities offering independent and assisted living, short‑stay rehabilitation, skilled nursing, and memory care services to more than 400 residents.
Michigan Masonic Home is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
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