WHO WE ARE

Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia – Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.

An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company’s exceptional customer service and dedication to our owners and guests.

As we continue to expand our operations, consider starting a career with a company made up of over 500 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.

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JOB DESCRIPTION SUMMARY

The purpose of this position is to facilitate training programs throughout the organization(s) for various departments based on need as determined by Senior Management. Facilitate means to develop and/or locate the appropriate content; coordinate/schedule training events; deliver content; and maintain accurate records of participants as required for employment records. Secondary, responsibility is recruitment, specifically sourcing candidates, pre-screening, partnering with Hiring Managers to fill positions and assisting with closing positions. This position will also be responsible for posting the respective job descriptions for each role on the Spinnaker Career’s page, as well as to external job boards.

DUTIES AND RESPONSIBILITIES

TRAINING

• Schedule and host training sessions quarterly or as required.
• Develop other department specific training programs for new and existing employees – maintain library of
• approved training materials based on current SOPs and Customer Service goals.
• Track completion of various training programs, update personnel files with certificates, etc.
• Maintain and enhance on-boarding training (i.e., produce individual training agendas for new hires, monthly
• group new hire orientation).
• Quarterly Management Training Newsletter (Management Best Practices).
• Coordinate the delivery of informational programs by scheduling, communicating and hosting various
• events (i.e., Health Fair, 401(k) enrollment meetings, Health Insurance Open Enrollment Meetings).

RECRUITING

• Assist with recruiting by sourcing candidates (searching databases, posting openings, screening resumes,
• screening, recommending for hire, as well as conducting criminal background/driving & reference checks).
• Maintain and update the SDC and Resort Sales employee requisition database for all company locations.
• Maintain job descriptions ensuring up-to-date version on file as part of recruiting process.
• Perform compensation analysis for SDC and Resort Sales’ positions.
• Handle New Hire on-boarding for Hilton Head SDC employees, including completing new hire paperwork and respective training.
• Handle the processing of Hilton Head Independent Contractor (IC) Paperwork and update the spreadsheet, including registrations and annual SCREC Timeshare Salesperson Registration renewals.

ADDITIONAL HR DUTIES:

• Organize events hosted by HR – monthly birthday party, annual picnic, annual holiday party.
• Organize Sales events as determined by Executive Director, Sales & Marketing.
• Enter new hires into ADP and scan appropriate documents.
• Organize and execute the bi-annual employee opinion survey, collect, and interpret and report data from the survey and report findings to the Director of Human Resources.
• Perform additional HR duties and special projects as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Bachelor’s Degree in Human Resource Management, Business Administration and/or a related field preferred.
• Must have at least 1 or more years of relevant work experience in Recruitment, Training and Development and/or Human Resources.
• Must be knowledgeable of strategic sourcing techniques in recruiting and must be able to partner with Hiring Managers to fill a variety of entry-level/professional-level roles.
• Demonstrated proficiency in MS Office Suite (Word/Excel/PowerPoint/Excel/Publisher).
• Must have a professional demeanor and outgoing personality.
• Must possess excellent communication skills (oral and written).
• Must have strong organizational skills and attention to detail.
• Must have excellent presentation skills and the ability to deliver training content in front of large groups.
• Must be willing and able to travel to different company locations to deliver training content.

OPTIONAL SKILLS A PLUS

• Familiarity and/or knowledge of Sales, specifically Vacation Ownership.
• Familiarity and/or prior work experience in the Hospitality Industry.

BENEFITS

• Weekly Pay and Direct Deposit
• Health Insurance (Medical/Vision/Dental)
• Company-Paid Life Insurance
• Paid Time Off (PTO) Program
• Paid Vacation and Holiday Pay
• 401 (K) Retirement Plan with a Company Match (based on eligibility)
• Employee Wellness Programs, including Employee Health Fairs and RALLY.
• Fitness Center Reimbursement
• Ongoing Professional Development Opportunities
• Employee Family & Friends Discounted Stays
• Various Employee Discounts (Local Businesses and National Retailers)
• Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
• Company-Supplied Uniforms and Equipment (Applicable Positions)
• Flexible Work Schedules

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Hilton Head Island, SC 29928: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Recruiting: 1 year (Preferred)
• Corporate Training: 1 year (Preferred)

Work Location: One location

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