At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career live never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.
We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As the Regional Training Manager supporting US Vision Care, you will be trusted to build and deliver a variety of training initiatives, collaborate with cross-functional teams, train new hires, coach and co-travel with account managers. You will also be collaborating with regional directors, district managers, regional field trainers and new hire mentors in the Southern Territory.
Primary Responsibilities:
Curriculum Maintenance & Content Development
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Update new Account Manager (AM) on-boarding content to maintain relevance and focus on driving sales.
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Develop technical, business and selling skills content for new and tenured sales organization based on sales organization needs at a national, regional or district level
Collaboration on Training Initiatives: creation, delivery or advisor
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Marketing team: national sales meetings, mid-year meetings, product and program launches
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Pricing and programs team: ongoing tools and resources to drive sales
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Business analytics team: ongoing tools to analyze territory sales to plan effective sales calls
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Special projects with other internal business functions
Training Execution
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Coordinate and conduct new hire training
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Deliver training initiatives at a national, regional or district level
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Delivery of content through face-to-face meetings, pod-casts, WebEx and video recordings
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Work within and model compliance policies
Internal Account Managers (IAM)
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Internal Account Managers cover open territories in a region and work on special projects
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Mentoring and development through co-travels and conference/WebEx calls
Leading & Training Regional Training Managers (RFT)
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Regional Field Trainers are Account Managers who tackle additional training roles
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On-boarding the new RFT
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Assigning content and prepare RFT to assist in new AM on-boarding
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Assisting District Manager (DM) in assigning RFT to work with a new hire
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Facilitate regional RFT calls to solicit feedback and standard methodologies
Co-travels
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Conduct Field Rides as needed with new and tenured Account Managers
Key Requirements/Minimum Qualifications:
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Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs)
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The ability to fluently read, write, understand and communicate in English
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2 Years of Validated Experience
Preferred Skills/Experience
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Bachelor’s degree, preferably in Life Sciences, Pharmacy, Business, or related field
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Successful Vision Care sales experience and industry knowledge
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Vision Care Regional Field Trainer experience
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Experience mentoring and coaching new representatives in the field
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Experience facilitating training classes
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Ability to collaborate and work cross-functionally with internal and external partners
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Possess high achievement drive, self-motivation, and willingness to mentor others
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Effective problem solving and decision making skills
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Interpersonal skills and ability to optimally communicate across diverse audiences
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Business sense and business planning skills
How to Thrive at Alcon:
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Handle your own workload and schedule while hitting your set targets
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Build positive working relationships to achieve positive goals and business objectives
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Balance experiencing new environments and working autonomously in a remote sales environment
Travel Requirements: 75% with 1-2 weeks per month in Fort Worth, Texas
Relocation assistance: Not Available
Sponsorship Available: Not Available
Territory: Southern Region
Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.
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