Registration Specialist Job at Minneapolis Community and Technical College
Minneapolis Community and Technical College Minneapolis, MN 55403
This position provides advanced decision-making and customer service for Workforce Training, Continuing Education, Customized Training, and Workforce Development programs at Minneapolis College. This includes registration of students, scheduling classrooms, entering data and troubleshooting in rSchool Today (rST), creating and maintaining reports and documents, analyzing or interpreting the customers’ needs and providing excellent customer service.
Responsibilities include, but are not limited to:
- Assist students with registering, transferring, and withdrawing from department courses.
- Analyzing, interpreting and deciphering what the customer needs based on their unique requests and fulfilling their needs with excellent customer service.
- Coordinate all work in RST databases and resolve all RST user problems in collaboration with Minneapolis College Information Technology Services (ITS) and Minnesota State ITS.
- Create, modify and maintain a variety of forms, spreadsheets, databases, files and reports.
- Draft receipts and transcripts for students and customized training clients upon request.
This position may be eligible for partial telework per the Minneapolis College’s telework guidelines.
- Word processing skills and other business software applications sufficient to create and format emails, spreadsheets, databases, procedures, reports and other documents
- Human relation skills to interact with others utilizing common courtesy, tact, interest in positive problem resolutions, empathy and logical organization of ideas and to be able to calm angry or confused clients so that necessary information can be gathered and communicated
- Knowledge of English sufficient to write, prepare, and edit materials, using correct spelling, punctuation, grammar, and sentence construction and to verbally communicate such information clearly and concisely
- Analytical math skills sufficient to create, evaluate and maintain accurate registrations and reports
- Ability to analyze and make recommendations for new or revised administrative and program practices and procedures for smooth and efficient registrations
- Demonstrates an ongoing understanding of cultural fluency. Incorporates culturally responsive practices, and actively engages in anti racism professional development learning opportunities
Current and former employees of Minneapolis College must be in good standing for consideration.
Physical Requirements
Physical Requirements
- Ability to load materials and push carts across campus, including outdoors across streets and up curbs and ramps.
- Ability to lift up to 40 pounds on a regular basis.
Minneapolis College is one of the largest and most diverse two-year colleges in Minnesota, serving students in credit and noncredit programs. Minneapolis College enrolls 56% students of color. As a comprehensive public community and technical college, Minneapolis College offers 114 credentials in 44 liberal arts and career and technical programs. The College has strong ties to corporate and industry partners that help fund student scholarships, provide state-of-the-art training and equipment, and offer internship and employment opportunities to the College’s graduates.
Minneapolis College is a member of the Minnesota State colleges and universities system. With 24 two year colleges and seven state universities. Minnesota State is the largest provider of higher education in the state of Minnesota and the fifth largest system of higher education in the country. Minnesota State is committed to ensuring access to an extraordinary education for all Minnesotans; being the partner of choice to meet Minnesota’s workforce and community needs; and delivering to students, employers, communities and taxpayers the highest value, most affordable higher education option.
The safety of all members of the Minneapolis College campus community is of vital concern. Resources including the current Annual Compliance and Security Report are available at the link Minneapolis College Public Safety or go to https://minneapolis.edu/student-services/public-safety.
Benefits Info
Minneapolis College is a member of the Minnesota State colleges and universities system. With 24 two year colleges and seven state universities. Minnesota State is the largest provider of higher education in the state of Minnesota and the fifth largest system of higher education in the country. Minnesota State is committed to ensuring access to an extraordinary education for all Minnesotans; being the partner of choice to meet Minnesota’s workforce and community needs; and delivering to students, employers, communities and taxpayers the highest value, most affordable higher education option.
The safety of all members of the Minneapolis College campus community is of vital concern. Resources including the current Annual Compliance and Security Report are available at the link Minneapolis College Public Safety or go to https://minneapolis.edu/student-services/public-safety.
The State of Minnesota offers excellent benefits for eligible employees:
- Health and dental insurance
- Life Insurance
- Vision Insurance
- Short-term & Long-term Disability Insurance
- Paid Personal & Sick Leave
- Retirement Plans, including defined benefits & 401(a) defined contribution
- Optional 457 & 403(b) Retirement Savings Plans
- Pre-tax Flexible Spending Accounts
- Tuition Waiver for employees & dependents
Salary Range: $19.87 – $26.89 hourly
Posting Number MC20-326P Re-posting Desired Start Date Position End Date (if temporary) Open Date 02/03/2023 Close Date 02/16/2023 Open Until Filled No Special Instructions Summary Accept Applications No Posting Contact Tiffany Lor Equal Employment Opportunity Statement
We are an equal opportunity, affirmative action employer, and encourages application from underrepresented groups. Recognized as a Beyond the Yellow Ribbon employer offering support for veteran and military students – click link or visit https://minneapolis.edu/student-services/supportservices/veterans-services
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