Remote Clinical Operations Consultant - Diagnostics Job at Vyaire
Remote Clinical Operations Consultant - Diagnostics
Help the World Breathe Easier by Collaborating with Innovative Vyaire Employees Around the World
As a global leader in respiratory care, we know what we do enables, improves and extends lives. We are an energetic company with a long history of revolutionary products. We devise outstanding solutions that allow patients to lead ordinary lives. We believe the best way to create new value for our customers, is to become invaluable. We know a dynamic culture with diversity of thought makes this possible. Our colleagues are people who specialize in exceeding expectations, establishing last relationships and making it a priority to listen. We are dedicated to anticipating what’s next and get it done. We thrive on contributing and making a difference.
To learn more, visit our website:
www.vyaire.com
Watch our video:
https://youtu.be/vE6nTH_FElA
The Impact You’ll Make in this Role
As a Clinical Operations Consultant - Diagnostics, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
- Coordinate and deliver on-site and online product and service training to customers in accordance with national recommendations and guidelines. Training may range from 1-5 days.
- Communicate timely and effectively with customers, sales, and service regarding all training and education related items
- Conduct remote-based training
- Provide clinical support to customers and technical personnel
- Identify and communicate opportunities for product improvement using direct customer feedback
- Book travel and submit expenses according to company policy
- Demonstrate accurate, complete and timely charting of on-site customer training experiences
Your Skills and Expertise
To set you up for success in this role from day one, Vyaire is looking for candidates who have the following required qualifications:
- Associate's degree required.
- 2+ years of experience working in a pulmonary/cardiopulmonary diagnostic laboratory or clinical/technical training experience within an industry related to pulmonary diagnostic testing.
- Certified or registered pulmonary function testing (CPFT/RPFT) credential required or obtained within 12 months of date hired.
Additional qualifications that could help you succeed even further in this role include:
- Bachelor’s degree in Respiratory Care, Exercise Physiology or related scientific field.
- Experience with Vyaire diagnostic products preferred.
- Strong organizational and writing skills for creating and delivering training content.
- Demonstrated ability to present complex material in understandable terms
- Regularly incorporate multiple problem-solving strategies to identify best-practice solutions and maintain positive customer experiences despite obstacles.
- Proven ability to teach/train technical hardware/software concepts to individuals of various styles of learning and levels of expertise.
Essential Function:
- Employee shall secure and maintain the credentials required by Vyaire Medical and its customers. Securing those credentials may require mandatory vaccinations and other tests. (If employee is unwilling or unable to comply with any credentialing requirement because of religious or health/medical/disability related restrictions, Employee must immediately notify Vyaire Medical’s Human Resources Department to discuss possible reasonable accommodations regarding those restrictions.)
Travel: 90% [domestic/international]
Relocation Assistance: May be authorized
Benefit elections are among the most meaningful choices that we make for ourselves and our family. That is why Vyaire offers a comprehensive benefits package that includes various options to meet the diverse needs of our employees.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Atlanta, GA, Charlotte, North Carolina, Chicago, IL, Detroit, MI, Houston, TX, Jackson, MS, Philadelphia, PA, Phoenix, AZ
Full time
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