Remote Observation Assistant Job at Allina Health System

Allina Health System Minneapolis, MN 55407

Department: 16003200 Centralized Visual Observation
Shift: Day (United States of America)
Hours: 40
Contract: SEIU-4-Abbott Northwestern Residual Workers
Weekend Rotation: Every Other
Job Profile Summary: Provide continuous observation and surveillance of assigned patients. Create and maintain a safe environment for patients assigned to monitoring. Dedicated attention to observing patients with no outside distractions. Notifies nurse and other clinical staff via communication equipment. Always vigilant.
Job Description:


Principle Responsibilities

  • Visual Monitoring of patient(s).
    • Monitors and redirects up to twelve (12) patients at a time.
    • Calls the beside staff if there is an issue.
    • Makes observations/collects and reports data.
    • Maintains eye and concentration on screen at all times and never leave monitor station unattendeded.
    • Ensures that patient information is entered and sent into system.
    • Introduces self to patients over Continuous Visual Monitoring system.
    • Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others.
    • Attends to patients needs promptly, giving full attention when providing care.
    • Verbally redirects patient over communication device.
  • Manages technical and support systems with unit personnel and inter-departmental hospital services to facilitate communication and access to pertinent data and/or supplies needed for patient care.
    • Notifies Registered Nurse (RN) on unit if cart or system is not working correctly, including if viewing of patient is lost.
    • Records and checks all required information on requests, requisitions and/or computer entry to other departments.
    • Processes and facilitates the coordination of orders in proper sequence including multi-step orders.
    • Completes computer and/or hardware related issue prevention and maintenance tasks including follow-up to ensure resolution to outstanding issues.
  • Contributes to an environment that is safe for patients, visitors and employees.
    • Reports environmental risks or equipment malfunctions to supervisor.
    • Uses equipment following policies, procedures and manufacturer directions or standards.
  • Participates in learning and other opportunities for developing and maintaining competence in role.
  • Other duties as assigned.

Job Requirements

  • High School or GED required
  • Associate's or Vocational degree or 2 quarters of clinical experience in a nursing program or Medical Assistant Certification or a graduate of an approved Allina Health program required
  • 2 to 5 Years of patient care experience in an acute care setting or Completion of one (1) nursing clinical rotation within an accredited nursing program required or
  • 2 to 5 Years of telehealth experience with patient interaction required and
  • 2 to 5 Years of demonstrated computer experience within the past three (3) years- typing proficiency in word and email required
  • Less than 2 Years with electronic medical record system preferred
  • Certified Medical Assistant (CMA) - American Association of Medical Assistants required or Associate's or Vocational degree or 2 quarters of clinical experience in a nursing program or a graduate of an approved Allina Health program
  • Medical Terminology preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently


Additional Job Description:



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