Renewals Agent Job at SAFEBUILT INSURANCE SERVICES LLC
**Must be legally authorized to work in the United States without employer sponsorship**
About California Contractors Insurance Services
California Contractors Insurance Services, Inc. is a licensed construction bond and insurance agency, with over 75,000 licensed contractors, many of whom have been with the company for more than 10 years.
Our goal is to obtain license bonds, surety, and insurance for our contractor clientele with optimal premium rates and structure. We write with several insurance companies, unlocking the resources for our agents to find the best fit for our clients. We always deliver prompt, professional service so that contractors can quickly address their bonding and insurance requirements in a simple, hassle-free way and return their focus to their contracting business.
We also believe that investments in automation and technology further allow us to reduce the cost of delivery and pass those savings on to you in the form of lower premiums. As you can see, our quoting and processing systems are integrated with the Contractors State License Board database saving you time and money.
Job Summary
The Renewals Agent at California Contractors Insurance Services, reports to Renewals Manager and is responsible for working in conjunction with the other members of the Renewals business team to review, underwrite, quote, bind, and service all lines of offered business products.
Position Responsibilities
Field in-coming client calls- Manage assigned product workflows for core products,
- Issue renewal bonds and liability policies
- Complete daily and monthly business follow-up lists, as assigned
- Manage returned mail
- Issue requested certificates/endorsements
Qualifications
Undergraduate degree in business or related discipline preferred- Phenomenal interpersonal skills utilized with team member, clients, and vendor partners
- High Volume Call-Center experience preferred
- Insurance experience preferred
Competencies
Action Oriented – Not fearful of acting with a minimum of planning.- Analytical skills – Able to structure and process qualitative and quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights. Demonstrates a curious mindset.
- Attention to detail – Does not let important details slip through the cracks or derail a project.
- Building effective teams – Creates strong morale and spirit in their team. Defines success in terms of the whole team.
- Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers.
- Efficiency – Able to produce significant output with minimal wasted effort.
- Honesty/integrity – Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.
- Interpersonal skills - Maintains confidentiality, remains open to others’ ideas, and exhibits a willingness to try new things.
- Motivating others – Create a climate in which people want to do their best. Empowers others.
- Oral communication – Speaks clearly and persuasively in positive or negative situations.
- Written communication – Edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.
While performing the duties of this job, the employee is regularly required to communicate effectively. Manual dexterity, arm, and upper body range of motion for use of a keyboard, mouse, and telephone for multiple concurrent hours throughout the day is required. The ability for sufficient vision is needed for use of a computer monitor. This position is moderately sedentary. Most hours in this role will be spent at a desk. There may be a need to occasionally reach over your head and bend down.
Work Environment
While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.
This job operates in an office setting. This position requires frequent sitting in a stationary position.
Position Type and Expected Hours of Work
This is a full-time in-office position. This position may occasionally flex between shifts depending on business needs.
Pay and Benefits
The starting pay scale for this position is $20.00 - $25.00 hourly. This position is also eligible to participate in the monthly bonus program. Actual starting pay will be based on factors such as skills, qualifications, training, and experience. In addition, the company offers comprehensive benefits including medical, dental and vision insurance, 401(k) plan with match, paid time off, and other benefits.
Travel
No travel is expected for this position.
EEO Statement
California Contractors Insurance Services believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically, with our employees, we focus on attracting, developing, and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude, and fostering a collaborative and mutually supportive environment.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, sexual orientation, marital status, medical condition, genetic information, mental or physical disability, military or veteran status, or any other characteristic protected by local, state, or Federal law.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
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