Restaurant Supervisor

Sheraton Portland Airport Hotel

Pay $18/hr + tips

The Sheraton Portland Airport Hotel (PM Hotel Group), the airport’s first luxury hotel, is seeking motivated individuals to join our amazing restaurant team. As our Restaurant Supervisor at the Sheraton, you will have the unique opportunity to enhance our guest experience while developing your fine-dining skills and advancing your hospitality career.

This is a “hands on” position where supervisors work the floor along with the servers. Additional duties include acting as the manager-on-duty when necessary, weekly liquor inventory, bartending, assisting in scheduling and supporting the restaurant manager wherever needed.

• Sheraton Portland Airport Hotel (PM Hotel Group)
• Title Restaurant Supervisor
• Department(s): Restaurant
• Reports To: Restaurant Manager
• Schedule: Full-Time, flexible days/hours
• Pay: $18 + tips

Working in our restaurant is just the beginning for PM Hotels’ family of employees. Full- time associates (30+ hours/week) enjoy the following benefits:

Immediate Benefits Include:

• Free Parking
• Free shuttle from the PDX terminal for TriMet riders
• Discounted rates at Marriott properties
• Free shift meal
• Uniform

Full benefits beginning the first of the month following date of hire

• Medical
• Dental
• Vision
• 401K Matching
• Personal health insurance (Aflac, etc.)
• Medical Savings Account (FSA, HSA)

Ongoing benefits

• Sick Pay
• Vacation
• Double-time for select holidays
• Paid holidays
• Two floating personal holidays per-year

Summary of Essential Job Functions

• Check station before, during and after shift for proper set-up and cleanliness.
• Act as the Manager-On-Duty when necessary
• Weekly liquor inventory
• Bartending
• Assisting in scheduling
• Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions
• Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
• Input the order into the POS system
• When complete, retrieve order up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any dessert items or specialty coffees.
• Operate the POS sale procedures to pre-check order and close out the check.
• Effective communication with the kitchen staff regarding orders/guest needs
• Clear, bus and reset tables
• Comply with all PM Hotel Groups cash handling and house bank contract policies and procedures.
• Present the check to guests promptly.
• Take pride in the overall look and feel of the hotel assuring cleanliness and conditions of the bar and surroundings are always at their peak
• Contribute to a fun, energized and comfortable working environment as an active member of the Sheraton team
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Supportive Functions

• Participate in the heating of, preparation or serving of food
• Participate in maintaining the cleanliness of the outlets
• Perform side work duties or special projects

Required Licenses, Permits or Certifications

Employee must have or obtain prior to employment:

• Oregon Food Handler’s Permit
• Oregon Liquor Control Commission Server’s Permit prior to beginning employment.

Abilities Required

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings, service ware and menu items.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift.
• Ability to operate beverage and toast equipment.
• Ability to establish and maintain effective working relationships with associates, customers and patrons.
• Ability to operate a keyboard and learn point of sale procedures.

Sheraton Portland Airport Hotel (PM Hotel Group)

Title: Restaurant Supervisor

Department(s): Restaurant

Reports To: Restaurant Manager

Schedule: Full-Time, Flexible days/hours

Pay: $18 + tips

All offers are contingent upon passing a background check.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Bar
• Casual dining restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Portland, OR 97220: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Restaurant: 1 year (Required)

License/Certification:

• FHC (Preferred)
• OLCC Service Permit (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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