Our Franchise, SERVPRO® of Chattanooga | SERVPRO® of Bradley County is seeking Restoration Job File Coordinator.

Primary Roles and Responsibilities:

Job File Coordination

• Monitor job file status
• Monitor job file audit status
• Maintain job file WIPs
• Monitor and ensure client requirements are followed

Job File Documentation

• Review and validate initial field documentation
• Create preliminary estimate
• Perform daily job file coordination
• Perform job file backup

Job File Communication and Reporting

• Maintain internal communications
• Maintain external communications
• Prepare job file reports

Job File Communication and Reporting

• Complete and review job file documentation for final upload and the audit process
• Complete job file audit process
• Perform job close-out

Necessary Experience and Skill Set:

• A minimum two years of business experience
• Working knowledge of current business software technologies
• Superb customer service, administrative and verbal and written communication skills
• Experience in the commercial cleaning and restoration or insurance industry is desired
• Experience in writing estimates and the job file process
• Must be able to pass a background check and drug screening

Physical and Work Environment Requirements:

• This is a largely sedentary role in an office environment. However, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Normal Working Hours, Additional Working Hours and Travel Requirements

• This is a full-time position working 8:00 a.m.–5:00 p.m., Monday through Friday. This position may require longer hours and some flexibility in hours may be needed dependent upon the business needs.

What we offer:

• Paid vacation, sick leave and holiday pay
• Insurance (health, vision, dental, life & supplemental) after eligibility time period
• 401K with company match after eligibility time period

About SERVPRO and OUR Franchise:

• SERVPRO is a nationally known and respected brand owned by the Blackstone Group
• SERVPRO is a recession-resistant industry that has continued to experience growth even during economic downturns
• SERVPRO is the leading restoration company in the industry, and Team Cuthbertson’s franchises are among the top performing in the country (top 20 out of 1700+)

• Our franchise is located at 9028 Jetrail Drive, Ooltewah, TN 37363

***Upon submission of the application you will receive a confirmation email from BambooHR (please check your spam) which contains a required survey to be completed before we can begin your application review. ***

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.