Job Summary:

Responsible for executing and directing the operating functions and financial performance of the Retail Department to include: Revenue and P&L performance, supervision of day to day operations, merchandising, photo/imaging, inventory planning and control, development of direct reports, training, staffing, and employee engagement. Candidates must have a strong understanding of merchandise flow and product placement to ensure that the Six Flags & Hurricane Harbor image and style is well represented at all times.

Preferred Attributes:

• Outstanding leadership, team building, and motivational skills with a high regard for meeting standards and role expectations
• Excellent communication skills. The ability to provide direct, clear, and concise verbal and written communication
• Possess an aggressive approach to revenue production and expense management targeted at delivering bottom line results
• Good instincts and analytical skills with a common sense based, “hands on” leadership style
• Ability to work harmoniously with other departments, vendors, and support personnel to deliver park-wide initiatives and activities
• Strong Visual Merchandising skills and ability to guide and develop store supervision and front-line team members
• Capable of developing good working relationships and perform job functions in a positive and professional manner
• Ability to lead by example and demonstrate a creative and innovative approach that will inspire the team to deliver exceptional service
• Experience managing compliance programs to ensure adherence to all park and department operational and safety policies and procedures

Job Responsibilities:

• Directly manage the activities of the full-time & seasonal team and oversee the daily operation of the Retail & Attractions Department
• Manage, develop, and evaluate the performance of all full-time and seasonal staff
• Develop and maintain financial budgets annually and forecasts monthly as well as business plans and analyses as assigned
• Develop, execute, and coordinate ROI and Asset Maintenance Capital projects from concept through completion, on time and on budget
• Direct the execution of visual merchandising and product promotion strategies
• Merchandise presentation and shopping environment - Direct, inspire, and lead seasonal team by providing feedback and monitoring product placement, stock levels, signage, and cleanliness on a daily basis
• Implement controls to ensure operational efficiency on a daily basis with labor management being primary focus
• Deliver the “Best Shopping Experience” for our Guests and work with our Team to exceed targeted service standards
• Enhance operational performance in pursuit of financial targets with short term and long-term strategies, processes, and events
• Maintain the proper flow of inventory to maximize sales while closely monitoring cost of sales and shrink to drive margin growth
• Work cohesively with Loss Prevention, Human Resources, Cash Control, and other support areas to ensure compliance and support
• Ensure safety standards are in place and consistently enforced
• Be an engaged global leader, participating in Unit 10 and committee responsibilities while seeking out opportunities to support the success of our parks
• All other duties as assigned

Preferred Qualifications:

• Must be professional, energetic, self-motivated, and have a positive attitude
• 5+ years leadership experience in a Retail setting preferably in a theme park environment
• Strong organizational skills and ability to manage multiple operations simultaneously
• Proficient in Microsoft Office as well as inventory and labor management programs
• Excellent communication skills, both verbal and written
• Ability to work a flexible schedule including evenings, weekends, and holidays
• Ability to lift and must possess a valid driver’s license and clear driving record