Saving Lives with Answers

A Leadership Opportunity in the Tele – Triage Field

Benefits

• Starting annual pay is $76,900.00 - $115,400. Starting rate is based upon amount of relevant experience.
• Join a non-profit mission driven organization
• Hybrid remote/in office work environment
• 20 Days of Paid Time Off to start and 7 paid holidays
• Industry leading Health Care benefits that include options through Denver Health, UC Health and SHL
• Social Security replacement retirement plan including a generous contribution match
• Free Eco Pass

Job Summary

• Manages the day-to-day operations of our NurseLine call center.
• Responsible for client contract management and reporting.
• Responsible for managing subordinate remote staff and the day-to-day performance of their jobs, enforcing established policies, procedures, and service models, using performance and quality standards to achieve and maintain required care delivery levels.
• Manager is responsible for conducting recruitment and selection of staff and ensuring compliance with nursing staff standards for competencies, assessments, licensure, and certifications.

Qualifications

• Completion of a nursing education program that satisfies the licensing requirements of the Colorado State Board of Nursing for Registered Nurse.
• Bachelor’s degree in Nursing (BSN) required. Master’s preferred
• Basic Life Support (BLS) for Health Care Provider Certification/CPR.
• Typically, three years of nursing experience; Three years of RN Charge/Supervisory experience preferred. Tele-Triage and/or any contact center experience strongly preferred.

Skills and Abilities

• Excellent interpersonal and organizational skills, and ability to manage multiple tasks effectively and independently.
• Possesses clinical and leadership skills and demonstrates the ability to collaborate and foster inter-organizational relationships.
• Effective internal and external communication skills.

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 18 school-based health centers, Rocky Mountain Poison and Safety, a Public Health department, an HMO and The Denver Health Foundation.

As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. As an EOE, Denver Health does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Type: Full-time

Pay: $76,900.00 - $115,400.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Medical specialties:

• Emergency Medicine

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday

Work setting:

• Hospital
• Hybrid remote
• Level I trauma center
• Teaching hospital
• Telehealth

Ability to commute/relocate:

• Denver, CO 80204: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Nursing: 3 years (Required)

License/Certification:

• BLS Certification (Required)
• RN License (Required)

Work Location: Hybrid remote in Denver, CO 80204

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