RN Population Health - Evernorth Health Services - Belle Glade, FL Job at Cigna
The Onsite RN Population Health Coach will alternately between will work closely with Cigna Benefits and Account Management Teams in executing Cigna’s wellbeing and health management goals. The primary focus of the RN is clinic functions, care coordination and individual coaching, and site health promotion.
In collaboration, with the Cigna Onsite Health Centers and Cigna benefits and account teams, the RN facilitates onsite virtual appointments connecting the patient to the off-site provider and provides wellness counseling as well as individual coaching sessions. A core objective of this position is to facilitate wellness programs that educate and influence employees at the worksite to lead healthy lifestyles, as well as to provide care coordination for those with care gaps or needs that may be more complex.
The RN organizes with appropriate delivery and coordination of wellness programs including event scheduling and appointment coordination, and monitors effectiveness of the programs.
This position is with Evernorth, a new business within the Cigna Corporation.
Sound like you? Great! Here’s more on how you’ll make a difference :
Clinical Functions/Virtual & Telemedicine
Prepping patient for virtual provider:
Vitals
Clinical photos
CLIA waived testing
Labs
Immunizations
Overall management and day to day operations of the health center
Scheduling
Ordering Supplies
CLIA testing
Health Center review compliance
Order management
Daily clinic compliance testing
Care Coordination & Coach Responsibilities
Monitoring & Coaching
Provide brief, regularly scheduled or spontaneous counseling to reinforce prior education as appropriate, or to support and motivate.
Help engage patient in ownership and self-care of their problem(s).
Alert provider of any psychosocial concerns uncovered in the course of coaching if not already documented.
Provide onsite support to patients in order to help them identify a need for behavior change to improve health status, reduce health risks and improve quality of life.
Review progress on patient goals with patient, documenting interactions and interventions as directed using Cigna health technology tools, and forward to provider for input, passing along input from provider to patient.
Education and Triage/Referring
Review/reinforce care plan with patient, once created by provider and assess future educational and/or program referral needs.
Collect and organize data from patient to present to provider; notify patient of provider recommendations, if any.
Triage patients in whom medical, psychosocial, or economic issues are uncovered by MA/Health Coach and referred to them, and ensure they are connected with the appropriate internal or community resource, in consultation with provider.
Consult with other onsite health and wellness resources to ensure patient’s comprehensive health needs are being addressed.
Care Coordination & Population Health
Generate population health reports as directed by provider, and delegate tasks based on results to MA and/or Health Coach
Review population health analytics tools to identify targets for outreach or trends (with MD/NP)
Outreach
Use gaps in care reports to contact and schedule overdue screenings or labs; request order from provider for these to be placed in Epic
Engage (enroll) high-risk patients in Care Management
Review/reinforce Care Plan with patient, once created by provider
Ensure patient is on MyChart
Monitor ER visit and hospital discharge records in Care Everywhere and assure that a timely office visit with the provider is scheduled, preferably in a week, via tasking the MA for follow-up appointment scheduling
Obtain results of outside labs, radiology test, and office notes from consultants and outside providers reported by the patient but not captured in Care Everywhere, and forward to provider
Monitor progress toward goals for metrics being tracked and assist providers with meeting them through collaboration, data collection and focused efforts with specific patients.
Understands healthcare costs and how to reduce cost
Site Health Promotion
Collaborate in development and coordination of promotions and communications
Educate about wellness programs, tools and services
Raise awareness and create visibility for wellness centers
Support the design and implementation of site Health Fairs
Workplace strategy in partnership with Cigna benefits team
Review local metrics, history, interests and engagement to design locally relevant initiatives
Coordinate and pilot initiatives.
Wellness Infrastructure Development
Identify barriers to engagement
Network with Key people and divisions
Travel
The RN will have travel expectations to identified locations within the organization for coordination purposes (25% travel).
What we expect from you :
Active and unrestricted RN license in Florida
Minimum of 3 or more years clinical experience as a Registered Nurse in a physician’s office or hospital setting
Minimum of 3 or more years of experience in health and wellness field
Experience with direct patient communication (written and verbal).
Experience with workplace wellbeing strategy and implementation
Demonstrated experience and ability in providing superior Client service to organizations and individuals.
Positive role model in demonstrating healthy behaviors.
Thorough knowledge and understanding of behavior change theories and their application.
Working knowledge of wellness programming and individual engagement strategies.
Proven administrative abilities with strong computer and software application skills.
Excellent interpersonal skills and the ability to work in a team environment.
Demonstrated ability to set priorities.
A high energy level and excellent written and oral communication skills are essential.
Proven ability to maintain confidentiality.
Passion for health improvement.
Self-directness and the ability succeed in an independent role.
Schedule for this position:
Mon and Thurs flexible 8-hour day, any Location (West Palm, Wellington, or Delray)
Tues 9-5:30 Belle Glade, FL
Weds 7:30-4 Belle Glade, FL
Fri 7:30-4 Belle Glade, FL
Bonus Points for:
Bachelor’s degree in nursing or related field
CHES (Certified Health Education Specialist) successful exam completion desired
Experience in health education and wellness coaching preferred.
Experience conducting educational and support groups preferred.
This RN Population Health Coach will be based on site supporting our centers in Belle Glade, Delray, Wellington & West Palm Beach FL and relocation is not offered.
Cigna is committed to a healthy work force. New hires must successfully complete a background check, drug and nicotine screen to be employed in this role.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
In collaboration, with the Cigna Onsite Health Centers and Cigna benefits and account teams, the RN facilitates onsite virtual appointments connecting the patient to the off-site provider and provides wellness counseling as well as individual coaching sessions. A core objective of this position is to facilitate wellness programs that educate and influence employees at the worksite to lead healthy lifestyles, as well as to provide care coordination for those with care gaps or needs that may be more complex.
The RN organizes with appropriate delivery and coordination of wellness programs including event scheduling and appointment coordination, and monitors effectiveness of the programs.
This position is with Evernorth, a new business within the Cigna Corporation.
Sound like you? Great! Here’s more on how you’ll make a difference :
Clinical Functions/Virtual & Telemedicine
Prepping patient for virtual provider:
Vitals
Clinical photos
CLIA waived testing
Labs
Immunizations
Overall management and day to day operations of the health center
Scheduling
Ordering Supplies
CLIA testing
Health Center review compliance
Order management
Daily clinic compliance testing
Care Coordination & Coach Responsibilities
Monitoring & Coaching
Provide brief, regularly scheduled or spontaneous counseling to reinforce prior education as appropriate, or to support and motivate.
Help engage patient in ownership and self-care of their problem(s).
Alert provider of any psychosocial concerns uncovered in the course of coaching if not already documented.
Provide onsite support to patients in order to help them identify a need for behavior change to improve health status, reduce health risks and improve quality of life.
Review progress on patient goals with patient, documenting interactions and interventions as directed using Cigna health technology tools, and forward to provider for input, passing along input from provider to patient.
Education and Triage/Referring
Review/reinforce care plan with patient, once created by provider and assess future educational and/or program referral needs.
Collect and organize data from patient to present to provider; notify patient of provider recommendations, if any.
Triage patients in whom medical, psychosocial, or economic issues are uncovered by MA/Health Coach and referred to them, and ensure they are connected with the appropriate internal or community resource, in consultation with provider.
Consult with other onsite health and wellness resources to ensure patient’s comprehensive health needs are being addressed.
Care Coordination & Population Health
Generate population health reports as directed by provider, and delegate tasks based on results to MA and/or Health Coach
Review population health analytics tools to identify targets for outreach or trends (with MD/NP)
Outreach
Use gaps in care reports to contact and schedule overdue screenings or labs; request order from provider for these to be placed in Epic
Engage (enroll) high-risk patients in Care Management
Review/reinforce Care Plan with patient, once created by provider
Ensure patient is on MyChart
Monitor ER visit and hospital discharge records in Care Everywhere and assure that a timely office visit with the provider is scheduled, preferably in a week, via tasking the MA for follow-up appointment scheduling
Obtain results of outside labs, radiology test, and office notes from consultants and outside providers reported by the patient but not captured in Care Everywhere, and forward to provider
Monitor progress toward goals for metrics being tracked and assist providers with meeting them through collaboration, data collection and focused efforts with specific patients.
Understands healthcare costs and how to reduce cost
Site Health Promotion
Collaborate in development and coordination of promotions and communications
Educate about wellness programs, tools and services
Raise awareness and create visibility for wellness centers
Support the design and implementation of site Health Fairs
Workplace strategy in partnership with Cigna benefits team
Review local metrics, history, interests and engagement to design locally relevant initiatives
Coordinate and pilot initiatives.
Wellness Infrastructure Development
Identify barriers to engagement
Network with Key people and divisions
Travel
The RN will have travel expectations to identified locations within the organization for coordination purposes (25% travel).
What we expect from you :
Active and unrestricted RN license in Florida
Minimum of 3 or more years clinical experience as a Registered Nurse in a physician’s office or hospital setting
Minimum of 3 or more years of experience in health and wellness field
Experience with direct patient communication (written and verbal).
Experience with workplace wellbeing strategy and implementation
Demonstrated experience and ability in providing superior Client service to organizations and individuals.
Positive role model in demonstrating healthy behaviors.
Thorough knowledge and understanding of behavior change theories and their application.
Working knowledge of wellness programming and individual engagement strategies.
Proven administrative abilities with strong computer and software application skills.
Excellent interpersonal skills and the ability to work in a team environment.
Demonstrated ability to set priorities.
A high energy level and excellent written and oral communication skills are essential.
Proven ability to maintain confidentiality.
Passion for health improvement.
Self-directness and the ability succeed in an independent role.
Schedule for this position:
Mon and Thurs flexible 8-hour day, any Location (West Palm, Wellington, or Delray)
Tues 9-5:30 Belle Glade, FL
Weds 7:30-4 Belle Glade, FL
Fri 7:30-4 Belle Glade, FL
Bonus Points for:
Bachelor’s degree in nursing or related field
CHES (Certified Health Education Specialist) successful exam completion desired
Experience in health education and wellness coaching preferred.
Experience conducting educational and support groups preferred.
This RN Population Health Coach will be based on site supporting our centers in Belle Glade, Delray, Wellington & West Palm Beach FL and relocation is not offered.
Cigna is committed to a healthy work force. New hires must successfully complete a background check, drug and nicotine screen to be employed in this role.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.