RN Triage/Lead RN Job at Stillwater Medical Group
7:30am - 5:00pm
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Job Description:
The purpose of this position is to effectively provide quality service to our patients, make independent nursing diagnoses and develop plans for care, create and implement dynamic teaching plans based on patient need and act as a resource for other staff members. The RN Lead provides clinical and workflow leadership for day to day functions within assigned area, including providing patient triage via telephone and in-clinic, and other applicable RN duties and is expected to provide exceptional customer service to ensure an environment that fosters positive interactions with all internal and external customers. This position is expected to support the mission, goals and objectives of the Stillwater Medical Group.
RN employees hired to work at a specific nursing station (FM1, FM2, FM3, IM, Peds, and Somerset) with an FTE of .4 or greater, qualify for the Lead RN role.
Education:
- Completion of an accredited nursing program. Current RN licensure for MN and WI
- Current BLS certification
- ACLS preferred
Skills required:
- Excellent verbal and written skills in English
- Ability to interact positively with people from various cultures and backgrounds
- Understanding of patient education needs, able to effectively share information with others
- Ability to learn, retain information regarding patient care procedures
- Ability to plan, prioritize and complete delegated tasks. Remain calm in stressful situations
- Excellent customer service skills; tact and diplomacy in interpersonal interactions with patients/families/clinic staff members. Demonstrate compassion and caring in all interactions
Experience required:
- Minimum equivalent of two years’ recent nursing experience in ambulatory care or equivalent one year recent experience in an acute care setting preferred(The experience requirement will be up to the discretion of the nursing supervisor)
- Experience in leadership role preferred
Computer proficiency:
- Keyboarding skill
- Knowledge in Microsoft Word, Excel, and clinical software (Epic preferred
Additional Information:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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