Advanced Assembly was named a Top Workplace two years in a row!!

Advanced Assembly is the premier electronics manufacturer in the US, located in Aurora, Colorado. Specializing in printed circuit board (PCB) assembly, we build the latest electronic circuitry designs from leading technology companies in every sector, from aerospace to cutting-edge medical devices. We are known for our speed and high quality in our work. It’s a fun place to work. We are continuously innovating our processes and systems to stay on the cutting edge of software technology. Our vision is to have the best employees working to provide an outstanding service experience, and the coolest technology solutions for our customers. We look forward to you joining the team!

Position Summary

You are …

responsible for assisting and supporting the sales team efforts of providing outstanding service to our customers. This is achieved through a detailed involvement in the sales process from quote entry to follow-up after the order is shipped. This position is also responsible for initiating contact with customers as assigned to discuss pricing, exceptions, payment terms, overcoming random objections as well as filling in for absent sales executives as needed.

Knowledge, Skill Sets, Education, Experience

What you’ll need:

· Two years of customer service and/or account management experience

· Proficient in professional oral and written communication skills

What you’ll do:

· Provide exceptional customer service by proactively contacting the sales team and /or customer to resolve issues and to improve the opportunity success rate.

· Review and process orders and contact customers as needed for required verifications.

· Field inquiries concerning quality, service or billing.

· Contact the customer for a resolution of exceptions.

· Quote entry

Location: Partial working from home

20100 E 32nd Pkwy, #225

Aurora, CO 80011

Compensation: $18.25-18.75 DOE

Schedule:

Monday-Friday

8:30am-5:30pm

Benefits
Advanced Assembly has an excellent benefits program. We believe in taking care of our employees. We also have fun with regular company events, BBQ’s, employee recognition awards, and performance- based bonus plans.

Competitive Benefits Include:

Medical

Dental

Vision

401(k) plan

Life Insurance

Paid Time Off (PTO)

U.S. Citizenship or Lawful Permanent Resident status required per Federal requirements

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.

Job Type: Full-time

Pay: $18.25 - $18.75 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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