Sales Associate/Customer Service Job at Massage Green Spa

Massage Green Spa Corona, CA 92881

General qualification requirements are outlined below:

  • Friendly, customer-driven personality that is always polite and helpful
  • Retail sales experience of at least (1) year or more
  • Potential to fulfil part-time or full-time position between 15-30 hours per week
  • Works well on a team of like-minded individuals
  • Able to work flexible hours with emphasis surrounding week/ weekend days and nights
  • Valid driver’s license
  • Reliable transportation
  • Proven track record of membership sales
  • Proficiency in following training manual and present sales processes
  • Experience with Microsoft Word and Gmail (gsuite)
  • High school diploma required - some college preferred
  • Believes in holistic healing and brings positivity!

As a sales associate with Massage Green Spa you will be directly responsible for:

  • Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
  • Operating cash registers, managing financial transactions, and balancing drawers.
  • Achieving established goals.
  • Directing customers to merchandise within the store.
  • Increasing in store sales.
  • Superior product knowledge.
  • Maintaining an orderly appearance throughout the sales floor.
  • Introducing promotions and opportunities to customers.
  • Cross-selling products to increase purchase amounts.
  • Helping with customer returns, refunds and resolving common complaints
  • Taking general direction from spa management and ownership
  • Maintaining a minimum of preset sales average per week through excellent service and program scripting
  • Helping your manager resolve client service issues timely
  • Reducing turn away business by offering clients options if their first choice for service is not available
  • Working on an individual basis (from time to time) when your manager may not be present at the spa location
  • Complying with all paperwork, organizational and membership standards that the spa will outline to you at time of hire
  • Helping with outside marketing events and social media marketing
  • Other duties as assigned

Benefits of working for Massage Green Spa include:

  • Competitive base salary with flexible schedule
  • Unlimited access to infrared therapy sauna sessions (during non-scheduled hours)
  • Discounted services for friends and family
  • Bonus incentives for exceptional performance and above and beyond results
  • Paid vacation after (1) year of employment
  • Not required to work on national major holidays (New Year’s Day, Thanksgiving and Christmas Day)
  • Ability for career advancement for high-performing individuals

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • Day shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Corona, CA 92881: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person




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