WHO WE ARE:

St. Matthew’s House is a faith based 501(c)(3) non-profit organization that exists to transform lives in a spiritual environment that is both compassionate and disciplined. Our ministry is able to initiate a second chance at life for many facing their toughest times. With established faith-based principles and dedication, we’ve been able to see thousands of individuals and families regain their independence over the past 30 years through our numerous programs.

ABOUT THIS ROLE:

A Sales Mover assists the team in carrying out the merchandising vision for the store, to ensure that product is properly assembled and placed, to attract guest attention. Experience in a retail sales environment, which includes Point of Sale functions, some knowledge of merchandise and presentation techniques, and an understanding of the elements that drive retail operations profitability is desired for this position. Must be able to balance moving furniture with delivering excellent customer service, keeping in mind that the guest is always our first priority.

Responsibilities in the Donation Drop Off area include receive incoming merchandise and food donations, accordingly sorting and processing them for the appropriate places, foster long-lasting relationship and educate donors regarding our programs and services.

Job Duties and Responsibilities:

• Ability to manage time, prioritize tasks and balance sales floor activity.
• Provide excellent customer service by greeting, assisting and thanking guests.
• Use excellent telephone etiquette when answering the telephone.
• Lift and move furniture and large merchandise using proper lifting techniques, and moving equipment when appropriate.
• Maintain the physical appearance of the sales floor, warehouse and/or storage areas, ensuring compliance with safety program.
• Help unload merchandise transfer trucks and process items as needed.
• Ability to communicate with the leadership of needs daily.
• Strong work ethic and ability to handle non-stop, and sometimes intense, work load.
• Share the mission of St. Matthew’s House with our guests and the general public.
• Participate in store special events as scheduled by Store Manager.
• Perform duties, and assume additional responsibilities as directed by theStore Manager to ensure efficient store operations.
• Adhere to policies and procedures of St. Matthew’s House.

Job Duties and Responsibilities within Donation Center:

• Receive merchandise and food to sort for corresponding shelter or stores. Keep USDA-approved food and select merchandise for the shelter and Naples II, respectively. Recycle and trash the rest.
• Sort jewelry, keeping high end for the Naples II store, sending rest to corresponding stores, and scrapping the rest.
• Maintaining communication with warehouse and other store managers.
• Must be friendly and joyful in communicating with donors.
• Ensure all trash and recyclables get discarded in their appropriate areas.

Education: High school diploma or equivalent.

Experience: Retail and Sales Background Preferred. Effective communication and customer service skills required.

Confidentiality: Works with confidential information

Working Conditions: Schedule flexibility and the ability to work in a fast-paced environment