About Martec:

Martec is a rapidly growing company that has over 60 years in the transportation industry and is the largest and most experienced single-source for intermodal and semi-trailer repair parts and supplies distributed to the Americas. We are looking to provide a great opportunity for the right candidate who is eager to grow in their Sales/Operations Management career.

About the Role:

The Sales/Operations role is responsible for closely researching and learning the market/industry by working directly with both our Sales and Operations Teams to tackle tasks such as resolving customer issues, assisting in inventory planning, and increasing overall business. This position is full-time, Monday – Friday, and wages start $55,000/annually – based on experience. Commission may be negotiated as the position evolves. We are seeking an individual who preferably has a background in the transportation/logistics industry.

Responsibilities & Functions:

• Acknowledge, enter, and send confirmations for customer orders; ship out and local.
• Research market territory/industry for added and new accounts to increase business and account base.
• Establishes and develops long-term business relationship with customers, ensuring high levels of customer satisfaction and profit.
• Interacts with other departments to resolve customer service issues or requests.
• Keeps Sales Team and Operations aware of changes in the market, customers, and potential opportunities.
• Assists in the inventory planning function by providing accurate and timely input on sales trends.
• Research requested parts for availability in order to fulfill sales orders in a timely manner as per the customer requirement.
• Provide input to the Operations Team for inventory planning of the location – ensuring availability of product while assisting to realize supply efficiencies.
• Coordinate product deliveries to customers with the warehouse personnel on a daily basis.
• Support Sales Team and Operations by serving all customer accounts if and when the situation demands.
• Back up the Outside Sales Team during the limited availability (PTO as an example, making limited local Sales calls).
• Learn all segments of the business, including our internal operating system as well as the customer service side of our business.

Knowledge/Skills

• Analytical skills (judgement/problem solving)
• Attention to detail
• Customer service skills
• Negotiation skills
• Oral and written communication skills
• Team player

Benefits:

• Affordable Medical, Dental, and Vision Insurance
• Life Insurance/Accidental Death/Long-Term Disability – Company Paid
• Supplemental Life Insurance
• 401(k) + Company Match!
• PTO After 30 Days
• Paid Holidays After 30 days
• Life Event Leave
• Employee Assistance Program (EAP)

***Employees are eligible to begin using insurance the 1st of the month following 60 days***

Why Work for Martec?

Martec is an EEO Employer that offers great growth opportunities and strives to promote from within those employees that share our same company values and exhibit a strong work ethic. If you feel you are suitable for this role and could represent our values at Martec each day to all our customers, please submit your resume for consideration!

Background check, physical exam, and drug screening will be required.

Job Type: Full-time

Pay: From $55,000.00 per year

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Country Club Hills, IL 60478: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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