Serves as liaison between customers and Company by identifying and contacting current and prospective clients, generating sales proposals, and servicing existing accounts. Ensures quality and consistency of service and/or product delivery.

• Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environments and areas.
• Plans and schedules visits to existing accounts in assigned territory per timeframe set by the department; suggests products for account to order, and facilitates problems to be corrected; establishes and maintains rapport with accounts and client publishers in order to continue a positive business relationship for the department.
• Prepares action plans and schedules to identify specific targets and to project number of contacts to be made; follows up on new leads and referrals resulting from field activity.
• Attends operational meetings and participates in strategic planning for the enterprise. Represents the department at regional and national industry conferences and trade exhibits.
• Develops and supervises the preparation, issuance, and delivery of sales materials; works with marketing staff to develop and produce specialty sale materials as needed.
• Oversees new and existing account services through quality checks and other follow-up as specified per department requirements; identifies and resolves client concerns.
• Prepares a variety of status reports, including trends in territory, upcoming events, closings, follow-up, and adherence to goals; reports on special developments, information, concerns or feedback gathered through field activity.
• Addresses and resolves customer service inquiries, requests and complaints

• Core Business Skills
• Engaging the customer
• Determining customer needs
• Developing the proposition
• Evidencing the benefits
• Negotiating and Closing

• Competitive salary based on experience and qualifications
• Generous Paid Time Off & Paid Holidays
• Dress for your day policy
• Holistic health & well-being programs for physical, mental/emotional and financial health with access to resources and benefits to help focus on staying well through education and prevention
• Medical, Dental, Disability and Life Insurance coverage
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent Care
• Vision and other voluntary benefits and discounts
• Retirement Savings – Choose from 401(k) pre-tax and/or Roth after-tax savings
• Paid Parental Leave (Maternity & Paternity)
• Educational Assistance Program