Scheduler Job at RadNet
This position serves as a radiology scheduler to assist patients with setting up radiology exams. This position will serve with assisting several of RadNet's multi-modality outpatient imaging centers. Our centers provide a wide variety of diagnostic imaging services to patients in a friendly and comfortable environment.
As a Radiology Scheduler you will have the opportunity to:
- Displays excellent communication skills and telephone etiquette.
- Answers incoming calls in a courteous and professional manner - identifies self and company.
- Places calls to referring physicians for patients expressing difficulty with scheduling.
- Maintains self-control when dealing with difficult patients and or situations.
- Identifies patients with special needs and shows care and compassion.
- Maintains good rapport with referring physicians, secretaries and clinical site staff.
- Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
- Updates account information at the point of scheduling.
- Properly schedules all procedures.
- Utilizes RIS filter screens to answer questions associated with insurance, procedures and preps.
- Communicates and interacts with all departments effectively and professionally.
- Meets incoming call volume quota.
- Pre-registers, faxes reports, scans documents, inputs clinical data as needed for appointment and requests films as needed.
- Other duties as assigned.
Minimum Qualifications:
. Must be able to type fluently while speaking with callers.
. Knowledge of medical terminology.
. Ability to pre-register and schedule patients rapidly and accurately.
. Provides clear written and verbal communication.
. Must have high school diploma or equivalent.
Pay Rate:
$18 / hour
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