Family Care Health Centers is seeking full-time experienced Scheduler/Operator ~ Operations Specialist to work as an integral role in a growing health care team environment. This position performs all aspects of the Operations Department, including Operator, Front Desk Receptionist, Appointment Scheduler, Correspondence Clerk, and Medical Records Clerk. FCHC provides the highest quality of health care services to its patients in a dynamic setting. FCHC also provides a culture of teamwork, professionalism and mutual respect. The ideal candidate must be enthusiastic, motivated, hard-working and flexible, be able to multi-task, have a great attitude and thrive in a fast-paced work environment. The Scheduler/Operator ~ Operations Specialist in collaboration with the health care team, is accountable for assisting our patients toward their highest level of health. This position is required to work a full-time schedule, and may have to work rotating Saturdays and one evening per week. This position reports directly to the Patient Access Manager.

FCHC is currently operating under a situational mask mandate. ALL employees must meet COVID vaccine, FLU vaccine and PPD screening requirements.

Requirements:

*High School Diploma or GED Certificate required

*1+ years of medical office experience or equivalent required

*Ability to type 40 WPM preferred

*Knowledge of medical terminology preferred

*Must possess excellent customer service skills

*Ability to maintain confidentiality

*Ability to function effectively in a high energy and high paced medical practice

*Ability to establish and maintain positive interpersonal relationships with patients and professionals of all disciplines

*Computer literate a must

*Ability to organize and prioritize work tasks

*Bilingual skills a plus!

Benefits:

*Medical benefits (health, dental, vision & life)

*401(K) available

Family Care Health Centers Mission Statement:

To provide affordable and accessible comprehensive primary care services to anyone, with emphasis on the medically underserved, and to train a primary care workforce in order to promote the general health of the service area.

Job Type: Full-time

Pay: From $15.89 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
FCHC is currently operating under a situational mask mandate. ALL employees must meet COVID vaccine, FLU vaccine and PPD screening requirements.

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

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