The Trustees is seeking friendly, patient, and attentive rangers to work at Long Point Wildlife Refuge in West Tisbury. Rangers/Gatehouse Attendants will facilitate parking lot traffic control/closures, enforce beach rules/regulations, and assist with daily operations and maintenance of property and trail systems. Applicants must possess good interpersonal skills and experience in customer service.

Essential Functions:

• Greet visitors in a welcoming manner, while wearing a Trustees uniform at all times.

• Answer questions about The Trustees and the history and ecology of the properties.

• Patrol property bounds prior to opening and prepare beach equipment for day operations.

• Patrol property bounds throughout the shift and before night closing and secure all beach equipment for the night.

• Educate visitors about The Trustees mission and encourage them to become active members; direct visitors to membership brochures, distribute flyers to the public, and on bulletin boards.

• Enforce rules and regulations; exercise confidence and calm demeanor and be articulate when confronted by uncooperative visitors and when handling emergencies.

• Handle phone inquiries to provide accurate information on directions, hours of operation, fees, etc.

• Assist TTOR Engagement staff when needed to accurately describe tour programs, directions, and book reservations.

• Collect admission and/or program fees and sell memberships and permits.

• Keep an accurate count of visiting vehicles at properties.

• Assist and/or manage OSV traffic, parking logistics and closures.

• Implement basic first aid and emergency response protocols when required.

• Help maintain clean facilities, parking locations, and other areas as needed.

• Report safety concerns, incidents, and maintenance needs.

• Effectively and professionally manage visitor complaints. Accurately report incidents according to Trustees policy.

• Perform basic maintenance and safe operation of all vehicles, including 4 wheel drive ATV’s, Side-by-sides, and trucks..

• Conduct all activities in compliance within all safety guidelines.

• Assist with property maintenance, endangered species and habitat conservation as needed.

• Other duties as assigned with or without accommodation.

• A genuine commitment to the values and mission represented by The Trustees.

• Excellent visitor contact/customer service skills.

• Ability to work with or without supervision, and as a member of a team.

• Excellent communication skills (verbal and written).

• Sound computer skills (MS Office programs).

• Ability to drive 4WD vehicles; experience with the operation of power tools is preferred.

• CPR & First Aid certification (highly desirable)

Other Requirements:

• Valid driver’s license and satisfactory driving record required for driving Trustees vehicles; must be 18+ to operate vehicles.

• Satisfactory criminal background check (CORI).

• Ability to work in outside all weather conditions including heat and rain.

• Ability to lift 50 lbs. and perform physically demanding work.

• Flexibility to work nights and weekends required.

Compensation and Benefits:

This is a seasonal position, paid hourly, is expected to begin in June and end by October.