Job Overview:

The Security Officer is responsible for the security and safety of the guests, employees and visitors, and the security and control of the Track’s property and its assets. They will also ensure track signals are available to patrons at scheduled times and troubleshoot any signal issues with decoders/CATV systems. This position involves a high level of guest contact and customer service.

Duties and Responsibilities:

• General security patrols, identification checks, theft prevention and crowd control
• All aspects of guests and employee safety
• Pay out verification, key control, employee and guest escorts
• Incident reporting and writing
• Documenting and reporting employee violations of established policies and procedures
• Emergency procedures and radio communications

• Ensures that surveillance room equipment is working properly at start of their shift and report any equipment concerns to Surveillance Manager for resolution. May partner with IT to provide maintenance of equipment
• Responsible for the TV’s in the facility such as powering on, off, channel assignments, reporting outages, etc.
• Working and operating on CATV systems
• Observes documents, records, and reports any unusual or suspicious activity on premises to their Lead Supervisor for further investigation or resolution
• Observes all departments of the gaming operation for irregular activities, violation of current policies and procedures, suspected theft by employees or guests, any suspected cheating by customers and report these observations to their Surveillance Manager for immediate action or resolution
• Performs assigned audits by the appropriate department personnel
• Monitors premises using audio and video equipment as needed
• Maintains an awareness of current regulations, controls, policies and standards for adherence and compliance with State requirements
• Prepares necessary reports as required by the Security Chief.
• Maintains an awareness of all applicable laws, guidelines, policies, procedures, ICS (Internal Control Standard), and Surveillance Department Standard Operating Procedures

Job Requirements: (please ensure you meet the listed requirements prior to applying)

• High School diploma or GED preferred
• Must be twenty-one (21) years of age or older
• Minimum of six (6) months experience in law enforcement, military, corrections or other security capacity is preferred
• Experience in customer relations or guest services preferred
• Good writing and verbal communication skills required (skills test may be administered)
• Must be able to stand and/or walk for entire shift
• Must possess and maintain a valid state driver’s license is required; must have an insurable driving record
• Must be able to meet and maintain a physical fitness standard as a condition of employment
• Red Cross First Aid, First Responder, CPR and AED preferred, or ability to obtain and maintain through company provided training
• Willing to travel and participate in training as recommended or required
• Must have a Mobile County Racing Commission License (or the ability to obtain and maintain a license) as a requirement for this position

• Must maintain a record of dependability, punctuality, and willingness to learn new tasks

• Must possess a high level of maturity with the ability to maintain confidentiality
• Willing to work odd and irregular hours including night and weekend schedules

Job Type: Part-time

Pay: $8.50 - $8.55 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Theodore, AL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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