As our nationwide growth accelerates, our Project Management Office (PMO) at our Corporate HQ in Mechanicsburg, PA plays a key role in driving forward our mission of Bringing Happiness to Every Home® by critically analyzing business situations, developing solutions, and driving forward projects and programs.

As a Senior Business Analyst at West Shore Home®, you will contribute to this mission by strategically supporting requirements collection, process mapping, and some project management for successful on-time delivery across multiple projects. You will report directly to the Manager, Enterprise PMOand work closely with department heads across the company.

What You’ll Contribute

In this role, you can expect to:

· Create business/functional requirement documents and process maps with as-is and to-be states with a focus on enterprise scalability while leveraging automation

· Build forecast models / ad-hoc analyses to support capital allocation decisions

· Conduct interviews, focus groups and issue surveys in support of business process analysis

· Assess business performance across multiple attributes, such as cost, quality, service, and compliance

· Critically analyze business situations and partner with process owners to develop solutions, re-engineer existing business processes, and support the automation of multiple manual business processes

· Identify, support resolution of, escalate and report problems and issues, and work closely with department leaders, teams, and internal customers to highlight factors that affect the work plans / processes of the selected projects

What It Takes to Succeed

At West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results. We’ll provide you with the training and tools to set you up for success, and we hope that you’ll bring:

· Extensive knowledge and expertise in business process documentation, analysis and/or re-engineering experience, creating process and system maps, requirements documentation, and other project artifacts

· Proven track record of working with executive leadership (managing project risks, tracking KPIs, providing updates and reports, etc.)

· Experience implementing a wide range of change management and process improvement activities, based on broader organizational goals

· Ability to build and manage under short timelines and sometimes ambiguous circumstances in a complex, fast-growing work environment

· Relevant Business Analysis certifications (IIBA CBAP, PMI PBA) or Lean Six Sigma belts (preferred)

We Invest in YOU

We believe that when employees know they are valued and safe, they’ll bring their best efforts every day. That is why we go above and beyond to ensure that our teammates know just how much they mean to us.

We’ve got you covered with:

· Multiple health insurance options (medical, dental, vision, accident, life, critical illness, and short- and long-term disability)

· 401K retirement plan with company match

· Paid holidays and paid time off (PTO)

· Continued training & leadership development opportunities

· Unlimited professional and personal growth potential

More to Know

· Schedule: Exempt role with standard hours 8:00AM to 5:00PM

· Location: Mechanicsburg, PA (On-Site)

· Seniority Level: Mid-Senior Level

Why Work at West Shore Home?

We are on a mission to do something that has never been done before – to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We don’t make excuses. We solve problems and get things done. If this sounds like you, we’d love for you to join us on our mission.

We operate at our best when every employee works to achieve their individual potential. To facilitate this, West Shore Home actively invests in our people by providing the structure and support to challenge you as you grow professionally and offering tools to achieve personal satisfaction. If you are looking to unlock your potential andfind out what you are truly capable of, there is no better place to do so.

Our Growth Story

What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 15+ states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While we come from different backgrounds and experiences, we are aligned by our values and are driven by a common goal – becoming America’s Most Admired Home Remodeling Brand®.

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It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Mechanicsburg, PA 17050: Reliably commute or planning to relocate before starting work (Required)

Experience:

• functional business analysis: 1 year (Preferred)
• Business analysis: 2 years (Required)
• Process improvement: 2 years (Required)

License/Certification:

• PMP (Preferred)

Work Location: Hybrid remote in Mechanicsburg, PA 17050

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