Senior Learning Technologist, Remote

About Us

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We’re focused on a people-first culture for our system’s patients and our professional family. That’s why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees’ personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development—and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

General Overview

The Senior Learning Technologist (SLT) is an essential consulting role focused on expanding the use of technology across the P&OD function. This individual will identify potential technologies that will improve the learning experience and overall impact on individuals and the organization. They will lead the selection and management of delivery platforms, and consult with the entire P&OD function to identify and integrate supporting technologies.

Reporting to the Manager of Learning Technology, the SLT will drive development of technology assisted learning solutions. In partnership with the Organization Development and Learning function, the SLT will design alternative teaching modalities and content delivery methods. The SLT will assist in the creation of educational materials and resources for both live and virtual synchronous workshops as well as online, self-directed and asynchronous learning. They will also be responsible for third-party online learning content including sourcing, integration, and reporting.

The SLT will partner with HR Operations to support the evaluation, implementation and management of enabling technologies to support the P&OD department including learning, OD, leadership development, talent mobility and project management. This will include but not be limited to the HRIS, LMS, LXP, web sites, and other online channels that foster collaborative and peer learning.

Principle Duties and Responsibilities

Consulting
Work with both the P&OD department and MGB institutions to recommend learning enablement technologies. Drive more effective learning, consistency and scalability.

Instructional design
Work with instructional design group to build design solutions that leverage new technologies and enable improved learning.

Collaboration
Work with P&OD colleagues and Human Resource Business Partners to but understand the shared learning goals and objectives for the organization. Offer professional insights to better meet those needs by identifying or creating learning technology solutions.

Professional growth and development
Continue to advance one’s knowledge, skills and abilities in learning technically and other people and organization development-related areas.

Evaluation and analysis
Constantly scan the environment to determine current and future needs and identify progressive, enabling technologies. Strive to promote collaboration and innovation to keep Mass General Brigham at the cutting edge of learning technologies.

Problem Solving

The SLT needs to continuously monitor and predict the evolving needs of our employees and patients and develop solutions to maximize return on learning time. Designing and implementing solutions that meet these needs calls for rapid iteration, troubleshooting and systems integration. Some of the challenges that may arise include course tracking and function and systems integration. The SLT will need to be innovative, a risk taker and technically astute to be successful in this role.

Impact
This role will call for both proactive and reactive decision-making skills. The P&OD department is mandated with delivering learning to all 81,000 employees. This requires scalable solutions that are effective, accessible and manageable. Selecting (learning and delivery) platforms and technologies that can be integrated into existing and future systems is critical to the long-term success of the organization and the P&OD department.

Evaluating and selecting learning methodologies such as AI, adaptive, AR/VR will enable faster and deeper learning. The SLT will explore these types of learning to improve return on learning time invested.

Interactions / Interpersonal Skills

The SLT will provide technology solutions for learners across multiple education levels, experiences and backgrounds. They will need mature, interpersonal communication skills to cover a range of client and team technology knowledge, communicate complex topics into layman terms. They will need to convince experts and senior leaders of the benefits and long term returns of investments in technology. This will call for the ability to influence without formal authority.

#LI-Remote

Qualifications

• Masters Degree or Equivalent Work Experience
• 5 Years of experience required with full cycle course design, development, and publishing, 7 years preferred

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.