Senior Specialist - Package Implementation Job at LTIMindtree
Must Skill:
Nearest Major Market: New Jersey
Job Segment: .NET, Technical Support, Implementation Manager, Business Analyst, SQL, Technology
- 8 plus years of knowledge or experience with several of the following applications or business areas: Energy Trading and Risk Management, Right Angle, Petroleum Logistics, Credit, Treasury, Contracts, Plant Accounting, Gas Marketing, Pricing, Energy Exchanges
- Significant business analysis and configuration experience with RightAngle
- Strong commodity exposure including crude oil and refined products
- Understanding of Accounting and Trading roles
- Strong work experience with requirements, business processes, configuration, and support with OpenLink RightAngle
- Good understanding of the business concepts and capabilities of the RightAngle package
- Results-oriented with excellent communication, writing, interpersonal, verbal, and organizational skills.
- Strong reading and listening comprehension skills.
- Provide solutions for system design, implementation, and business process improvements
- Perform gap analysis and identify process improvements through changes in practice, standardization or through IT automation
- Gather requirements for new enhancements and custom reports; work with IT to develop functional specifications and work closely with the technical support or system vendor to get the requests and enhancements tested and implemented
- Develop new and support existing RightAngle processes, reports and interfaces in SQL Server, .NET, C# and PowerBuilder environments within SolArc's RightAngle architecture
Good to have skill:
- Investigate and resolve issues reported by system users
- Communicate effectively with business users to identify needs and evaluate alternative business solutions
- Provide monthly accounting close support; ensure that closes are completed on a timely manner
- Partner with decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues
- Conduct reviews to ensure business requirements are met
- Work with developer debugging and providing resolutions for issues
- Troubleshoot custom reports and processes when issues arise
- Help users develop test plans, coordinate testing and conduct UATs with users for new requests, enhancements, patching and upgrades
- Ability to evaluate and understand business processes and strategies and how those relate to new or existing technologies.
- Work directly with users to identify and resolve issues adversely impacting business processes.
- Responsible for analysis of business requirements, testing, training, and implementation of solutions leveraging commercial and supporting systems.
- Partner with business teams on efficiency, effectiveness, and customer experience improvement opportunities.
- Develop customer relationships by making efforts to listen and understand the customer; anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
Good to have
- Experience with multiple ETRM systems and related integration from Legacy systems
- Educate and counsel business on how technology could meet their needs in ways that will drive performance and value.
- Monitor daily processes to ensure that they complete successfully
- Identify and recommend training needs. Develop training materials and train users; Maintain library of system training materials and documentation
On call Support
Nearest Major Market: New Jersey
Job Segment: .NET, Technical Support, Implementation Manager, Business Analyst, SQL, Technology
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