Server Job at Timber Ridge at Talus
GENERAL SUMMARY:
The Server is responsible for table service in Community dining spaces.
Essential Job Duties:
- Sets tables and maintains workstations in proper order.
- Takes orders; provides service and requested items both graciously and courteously.
- Clears dishes from tables during and after meal service.
- Answers questions about menu items.
- Provide meal delivery to resident homes as directed.
Other Duties:
- Maintains a high level of customer service for our residents and their guests.
- Maintains safe and sanitary conditions in work areas.
- Maintains acceptable standards of personal hygiene and complies with department dress code.
- Completes all assigned cleaning tasks.
- Attends in-service training and education sessions, as assigned.
- Performs specific work duties and responsibilities as assigned by supervisor.
- Other duties as assigned.
QUALIFICATIONS:
- Ability to understand and follow instructions in English. Ability to communicate effectively.
- Must possess and maintain a Food Worker Card in Washington State.
- Experience waiting tables in a hotel, restaurant, or club with fine dining preferred; will train.
- Ability to interpret and explain menu, refer or answer questions, coordinate meal service process, and understand requests.
- Ability to work in close cooperation with residents, guests, peers, and supervisors. Requires courtesy, tact, and graciousness.
- Positive and professional work demeanor required.
HOSPITALITY FOCUS:
Timber Ridge at Talus fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:
- We greet residents, employees and guests warmly, by name and with a smile.
- We treat everyone with courteous respect.
- We strive to anticipate resident, employee and guest needs and act accordingly.
- We listen and respond enthusiastically in a timely manner.
- We hold ourselves and one another accountable.
- We embrace and value our differences.
- We make residents, employees and guests feel important.
- We ask, “Is there anything else I can do for you?”
- We maintain high levels of professionalism, both in conduct and appearance, at all times.
- We pay attention to details.
WELLNESS FOCUS:
Timber Ridge at Talus employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body and soul, while positively impacting employees, as well.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Work is performed indoors. Occasional event service outdoors where you may be exposed to the elements (hot, cold, rain, etc.). Must be able to stand/walk for 100% of the workday. Must be able to lift and carry up to 20 pounds independently, as well as push and pull carts weighing up to 50 pounds independently. Must be able to bend, stoop, reach, and balance frequently throughout the workday. Must be able to see, hear, and speak.
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