Tar Heel Basement Systems, a Groundworks Company, is growing rapidly and seeks a proven Service Technician. We specialize in crawlspace moisture control, basement waterproofing, and foundation repair. We serve Boone, Blowing Rock, Banner Elk, Burnsville, Linville, Lenoir, Taylorsville, Sparta, Hudson, Roaring Gap, King, Lewisville, Walkertown, Yadkinville, Spruce Pine, West Jefferson, Jefferson, Winston-Salem, Thomasville, Mount Airy, Elkin, Clemmons, Lexington, High Point, and other surrounding areas. We here at Tar Heel Basement Systems are dedicated to finding a Service Technician that would be a great fit for our company, and most importantly our customers!

Our Service Technicians inspect company-provided and self-generated leads for servicing preexisting equipment installed by Groundworks and close sales in the basement waterproofing and foundation repair field. At Groundworks Companies, we provide qualified, high quality leads-appointments, so there is no cold calling required!

What we provide for our employees:

• Service Technician Salary: $65,000-$85,000 a year
• Company Provided Vehicle & Gas Card
• Full-Time Nonseasonal Work
• Superior Training will Ensure YOU Start with Immediate Success
• Competitive and Rewarding, Family-Oriented Culture
• Advanced Leadership Training Opportunities – 91% of Promotions Are Internal Employees
• We provide Full Benefits: Health, Dental, Vision, Long-Term and Short-Term Disability, Life Insurance, 401K, 401K matching, PTO, Paid holidays and Referral Program

Job Responsibilities:

• We provide appointments made by a customer care representative which are scheduled based on your availability.
• Travel to a customer’s home on a pre-set appointment using a company vehicle.
• Build rapport with homeowners and professionally represent the Company.
• Perform yearly maintenance visits, examining work previously completed.
• Perform reactive service appointments, diagnosing and fixing any issues.
• In some cases, install the additional products purchased by customer.
• Adhere to safety/health regulations and procedures when carrying out construction operations
• Examines work done by the company and determines potential warranty or non-warranty work.
• Recommends additional products and services to enhance or improve original installation or remedy a potential issue.
• Responsible for communicating to service manager job completions or complications, and completing and submitting all necessary

Job Requirements:

• Construction/Home Improvement experience preferred.
• Able to sell products and services to our customers.
• Troubleshooting and Problem solving.
• Comfortable working in confined spaces.
• Ability to pass pre-employment screening, to include a background check.
• High school diploma or GED preferred or equivalent experience.
• At least one year of sales experience necessary

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