Service Writer Advisor Job at PAM Transport
$5,000 Sign On Bonus
PAM Transport is looking for service writer applicants with experience in customer service and fleet maintenance to take our shop communication to the next level. We are looking for people that can deliver our drivers and operations team that World Class experience that they deserve by communicating accurate, clean, and concise maintenance information that is needed to keep driver managers and operations teams up to date on ETAs and equipment status. Our Service Writers help drivers and owners care for their equipment and understand the value of maintaining their equipment in accordance with DOT guidelines.
- Applicant must have at least one year of experience as an automotive or fleet Service Advisor, Assistant Lane Manager or Service Consultant
- Greet and assist every customer in a timely, friendly manner, while collecting vital vehicle information to help technicians provide a quick and quality diagnosis.
- A great work environment where your contribution can be recognized, and full potential can be reached through personal and professional integrity.
- Coordinates activities to ensure repair work is fixed right the first time and completed on time.
- Answers incoming telephone calls and emails promptly, courteously, and makes every effort to satisfy the requested inquiry
- Keep drivers and operations informed of require services and completion times
- Work in a fast-paced environment with the ability to prioritize work tasks and respond to driver’s needs in a timely manner
- Competitive pay rates
Job Type: Full-time
Pay: $26.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
Work Location: In person
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