Shipping/ Matching Agent Job at Lost and Found Central

Lost and Found Central Scottsboro, AL 35769

Position: Shipping/Matching Agent
Location: Scottsboro, AL
About Lost & Found Central

Lost & Found Central, as a best of class managed service, provides a turnkey solution specifically designed to manage the unique needs of the airline industry’s lost and found process. Lost & Found Central is located in Scottsboro, Alabama.

ABOUT THE OWENS GROUP
The Owens Group International (OGI) is a private, family-owned holding company that consists of four businesses operating in the unclaimed baggage/personal lost and found space. OGI’s solutions span the NetTracer software as a service business, two technology-enabled service businesses (BagCentral and Lost & Found Central), and Unclaimed Baggage, a re-commerce solution that gives a second life to left-over items.
Based in Atlanta, GA, OGI has an impressive track record of growth, success, and stewardship. With a key core competency in automation and workflow management of lost and found items and baggage, OGI has become a key strategic partner to enterprises within the travel, transportation, and hospitality industries, including many of the world’s largest airlines such as Southwest, Delta, JetBlue, American, and others.
As a 50-year-old family-owned company, we aren’t driven by short-term decision-making with the goal of exiting in a few years. As a matter of fact, our vision is a hundred-year vision. We are in business to impact our world by providing world-class technology and services while living out our God-given purposes and doing so profitably. We greet each and every day with enthusiasm, excitement, intentionality, and hope. We are determined to keep our entrepreneurial spirit alive and surround ourselves with team members who embrace our core values.
OUR CULTURE
Our Mission is to: “ Redeem the lost, unclaimed, and rejected for the glory of God.”
The values of our family of companies are rooted in a distinctly Judeo-Christian worldview. We aren’t perfect and don’t always get it right, but we truly do seek to honor God in all we do.
Our Values in Action are:
  • Integrity: Do the right thing
  • Excellence: Always reach for better
  • Humility: Listen and learn
  • Service: Help others win
  • Teamwork: Grow stronger together
  • Gratitude: Choose to be thankful
  • Entrepreneurship: Make it happen
We offer a casual, yet professional work environment, great benefits, competitive pay, and a close-knit team who cares. People are our priority, and we seek to foster a culture of collaboration, support, and growth. Our headquarters is located in the Atlanta Galleria Office Park, which is a stone’s throw from The Battery and Truist Park, home of the Atlanta Braves, with easy access to the greater Atlanta area. Unclaimed Baggage’s retail and operations facilities are located near the quaint, downtown square in Scottsboro, Alabama, a charming small town tucked away in the northeast corner of the state, surrounded by the foothills of the Appalachian Mountains and next to the stunning Tennessee River and Lake Guntersville.
Responsibilities :
Found Item Processing: Sorting and identifying returnable found items. Input and classification into a web-based program using prescribed methods along with intuitive reasoning. Involves some light to heavy lifting, processing of trash and other waste items,
Shipping: Use of shipping software ie. FedEx ShipManager, Stamps.com etc. to ship domestic and international packages. Choosing appropriate packaging materials per the item(s) being shipped along with proper insurance or declared value amounts. Prioritizing shipping activities to meet deadlines and meet customer expectations. Following proper shipping reporting procedures to allow for tracking, reporting and accounting for all shipped items.
General Warehouse Maintenance: Following all safety rules and always operating equipment in a safe manner including wearing of appropriate protective devices as needed. Keeping a clean and clutter-free work environment. Operation of pallet jacks and other light warehouse equipment. Disposal of trash, hazardous, and recycled materials per warehouse guidelines. Maintenance and cleaning of common areas as needed including break rooms and restrooms.
Knowledge, Skills and Abilities Required :
Integrity, Conscientiousness, Honesty, Teamwork, Situational Awareness, Stamina, General Electronics Operation, Proficient with MS Office, Excellent Typing Skills, Excellent Phone Skills.
Time Required by the Position :
40 hours/week; overtime as required from time to time, upon request.
Office hours :
7:30am to 4pm, M-F, with 1 hour lunch break.



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