Salary $40,000-45,000 year

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Business Services Representative position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

As the Business Services Representative, you will: Support the placement of jobseeker customers into full time employment opportunities through the provision of job placement services informed by employer relationships and business development efforts; build business relationships with employers aligned with Lackawanna County WDB industry sectors and link job seekers with employers via Career Advisors.

Responsibilities

Essential Functions

• Refer new employers to Business Services Team (BST) Lead
• Contact employers by phone, referral or in person to schedule face-to-face meetings
• Introduce employer to CareerLink® services and available training programs during initial employer visit
• Develop a network for potential business leads and reconnect employers who no longer utilize services
• Act as an ambassador and concierge to the business community, developing and maintaining relationships with Chambers of Commerce, Economic Development and other business-oriented groups
• Develop and distribute electronic/paper outreach materials in collaboration with the CareerLink®* Site Supervisor and CareerLink® *partners, according to Lackawanna County WDB policies
• Generate new and recurring job openings, including those generated by serving the incumbent workforce
• Support employers in the use of CWDS and PA CareerLink websites and assist with solutions to other needs
• Identify employer positions listed on the regional target list
• Train employers to use the job order system and explain how to input job orders
• Meet with Subject Matter Experts (SME) to build Job Task Analysis (JTA)
• Utilize Skilldex to complete JTAs
• Enter all employer information and employer contacts into appropriate systems and monitor employer activities
• Interface with other employer company departments and employees
• Provide target estimates or goals and periodic progress reports
• Represent EDSI at conferences, meetings and targeted social functions as required
• Meet performance criteria on a weekly, monthly and annual basis
• Post and maintain job orders in JobGateway®, enter employer services and open new business folders
• Set up recurrent job fairs
• Initiate and promote the On-The-Job (OJT) Training Program with employers. Complete all required paperwork for the OJT.

Qualifications

Education and Experience Requirements

• Bachelor’s degree with marketing, sales and customer service experience
• Ability to make presentations to large groups of people
• Knowledge of Microsoft Office programs
• A valid driver's license and reliable transportation is required

Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Scranton, PA 18503: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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