Workfit Medical Staffing, PLLC is seeking a Staffing Specialist to join our growing business!

The Staffing Specialist will be responsible for answering phones, greeting visitors to the office, scheduling and coordinating short to mid-term contracts and assisting with on-board paperwork for temporary assignments in Nursing Homes, Schools and Hospitals. The position will be responsible for assisting with developing, planning and maintaining schedules for staff and maintaining the new hire life cycle paperwork through the scheduling of per diem shifts after on-boarding has been completed. You will also be a part of client development/relationship building. The goal for this position is to provide the client with consistently great customer service with a positive attitude.

Essential Duties and Responsibilities

• Coordinate temporary shift assignments with the client, identifying shifts needed to be filled
• Plan a weekly schedule for client shifts to ensure required shifts are filled.
• Assist with client development – (obtain new staffing contracts and nurture existing client business)
• Works with appropriate client staff and per-diem employees to coordinate the filling and back-filling of shifts
• Contact per-diem employees through phone calls and texting to confirm work availability
• Fill the required shifts with available staff allowing zero to minimal interruption to the customer’s service
• Record scheduled, filled and cancelled shifts into the Staffing database and track for payroll purposes
• Maintain employee credentialing processing
• File employee records and payroll
• Continuously monitor progress of shift fills, including tasks and investigate any deviations from schedule
• Monitor on-call information in the database and keep apprised of staff scheduling
• Keeps all appropriate personnel apprised of status of shifts and deviations from schedule
• Identify and suggest corrective actions to improve quality of coordination and staffing process with management involvement

Other Responsibilities:

• Promote company Values: ACCCE: Accountability, Compassion, Collaboration, Community, and Excellence
• Meets Departmental and Individual Goals
• Good Relationship with others:
• Values diversity – respects and values difference of fellow employees and customers
• Exhibits cooperation and teamwork with fellow employees
• Shows ability to handle dissatisfied customers
• Promote good work habits:
• Attendance – be on time, schedules days off in advance, checks in and out when working in the office
• Dependability – can be counted on, does not need to be reminded of work to be completed
• Maintains a clean and orderly work area; organized
• Works harmoniously and effectively with subordinates, peers, supervisors, and the public, team player
• Shares information with others as needed, resolves conflicts, cooperative with teammates
• Welcomes and seeks constructive feedback on own performance
• Displays high level of energy and motivation
• Ensures personal safety and safety of others
• Displays professional image
• Adaptability – able to adjust to a variety of situations
• Performs other duties as assigned

Other Duties:

Knowledge, Skills, and Abilities

• Knowledge:
• Excellent computer experience
• Must be able to handle sometimes difficult situations, cancellations in a calm, professional manner
• Skills:
• Flexibility in assignments and delegation of tasks as assigned
• Must be flexible to work on-call
• Excellent phone Customer Service skills preferred
• Clear and effective written communications skills
• Clear, friendly and effective verbal communications skills
• Strong organizations skills
• Abilities:
• Ability to make decisions with assistance from Supervisor or Manager
• Ability to multi-task
• Ability to learn new processes quickly
• Ability to prioritize multiple tasks
• Must be able to handle irate customers in a calm, professional manner

Certifications, Experience and Education

• High School diploma or equivalent and 2-3 years’ experience directly related to the job. College hours or a college degree may be substituted for some experience as deemed appropriate

EEO Employer:

WorkFit Medical, LLC is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Applicants who require reasonable accommodations:

WorkFit Medical, LLC is committed to providing a work environment that is free from unlawful discrimination and harassment in any form. WorkFit Medical, LLC will endeavor to make a reasonable accommodation/modification to the known limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal state and local law. Applicants who require reasonable accommodation pursuant to ADA, during the application process, are encouraged to contact 585-247-9040 to ask for assistance.

To apply please furnish your cover letter, resume, and salary requirements.

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