Position Summary: Calistoga Provisions Store Manager reports to and assists the Director of Retail Operations with overall operations and P&L responsibilities of the location. The Store Manager should be passionate about artisan, gourmet culinary products. This role will ensure the team is performing all functions necessary to the daily operation, including managing inventory control, pricing integrity, maintenance of store and storage area, ordering product and supplies, responsible for the appearance as well as, upselling implementing merchandising initiatives that promote sales while meeting excellent guest service and maximizing profitability. The wide variety of duties involved requires flexibility, organization, and strong public relations skills.

The Store Manager promotes the style, ideals, mission, and vision of the Calistoga Provisions brand through attitude and demeanor and shares a passion and knowledge for gourmet items with team members and guests.

Essential Functions:
Calistoga Provisions Brand

 Lead mission and values and integration of Calistoga Provisions Brand into the Boisset Collection.

 Deliver excellent guest experiences that creates a long-term brand loyalty.

 Keen knowledge of, and passion for, high-end gourmet products; using existing contacts and merchants to source such products with support from the Boisset Collection team.

 Develop understanding of Calistoga Provisions history; storytelling to engage guests and team members.

General Operations

 Partner with Director of Retail Operations and team to maintain creative store layouts and product merchandising, including wine, to achieve the highest quality sales promotion programs that attract customers.

 Analyze profit and loss statements and recommend improvements to meet the goal; work with Director of Retail Operations and team to implement solutions based on suggested improvements.

 Maintain a comprehensive knowledge of and ensure compliance with relevant regulations.

 Ensure teams and guests follow and comply with established procedures, health, and sanitation, and adhere to safe work practices. Operate and sanitize all equipment in a safe and proper manner.

Personnel

 Help Director of Retail operations coordinating with HR for hiring needs. Support recruitment as needed including developing job descriptions, requesting job postings, monitoring incoming candidates, setting up interviews and facilitating offers & onboarding.

 Execute Performance Management plans to drive team member performance.

 Reduce or maintain annual turnover for the location; deliver annual review process

 Maintain open communication with all the staff regarding company policies, goals, procedures, events etc. Schedule and conduct regular team meetings, seminars, and other events to enhance communication and teamwork.

 Provide leadership that promotes and exemplifies a passion for food and wine.

 Manage and maintain proper time and attendance in WorkforceNow.ADP and ensure team takes requirement meal and rest breaks.

Additional Functions:
 Comply with all company safety policies, practices, and procedures. Participate in safety training and report all unsafe conditions or work practices.

 Participate in team efforts and perform additional duties as needed.

Necessary Skills:
Language: A basic English comprehension and speech requirement exists for all accounts payable.

 Read and interpret documents such as memos, instructions, policies, and manuals.

 Write routine reports and correspondence.

 Present information effectively to groups of customers and/or employees, and participate in one-on-one and small group situations.

Math:
 Calculate items such as discounts, commissions, simple interest, percentages, areas, circumference, and volume. Ability to understand fractions, ratios, and proportions.

 Apply concepts of basic algebra and geometry.

Logic:
 Utilize common sense understanding to multiple tasks, analyze and solve practical problems.

 Prioritize and delegate tasks and projects, work both independently and as part of a team.

 Adapt to frequent changes in the work environment.

Computer:
 Complete computer skills which can include e-mail, internet.

 Competency with word processing, spreadsheet, and database activities.

Education, Experience, Certificates, Licenses:
 Bachelor’s Degree (B.A. or B.S.) from a 4-year college or university; or 12-24 months related experience or training; or equivalent combination of education and experience.

 Current, valid Driver’s License, insurable driving record, and proof of current automobile insurance required.

 Previous retail or restaurant experience a plus.

Physical Requirements:
 Moderate physical activity performing occasional somewhat strenuous activities including standing, walking, climbing, reaching, and carrying.

 Manual dexterity sufficient to reach, handles items, and work with the fingers.

 Requires lifting and moving objects up to 40 lbs. in weight.

 Clear vision (close and distant) and ability to adjust focus.

 Hearing adequate for telephone, office, and group conversation, in a retail environment.

Work Environment:
 Primarily in a well-lighted, heated and/or air-conditioned indoor setting with adequate ventilation. Periods required in an un-heated indoor setting (wine cellar) space or kitchen with changing conditions.

 Short periods outdoors while conducting tours or moving between buildings.

 Moderate noise levels typical of public space: music sound system, public conversations, telephones/cell phones, large groups.

Schedule and Travel Requirements:
 Variable schedule: primarily a set schedule focused mid-week through weekends, evenings, and/or periodic or seasonal overtime. Schedule adjusts based on demand.

 Position does not require overnight travel.

Boisset Collection is an equal opportunity employer.


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