About Vyne Medical

Vyne Medical Connects Disconnected Data, providing hospitals and health systems the technology to transform raw data into actionable information.

Some of The Things You’ll Love About Us

• Company Culture: Results-driven, high-energy team that enjoys having fun along the way!
• Rest and Relaxation: Unlimited PTO and 11 paid holidays
• Health Benefits: Competitive PPO and HDHP plans offered alongside many other great benefits
• Prepare for the Future: Generous 401(k) match

GENERAL SUMMARY

The Strategic Account Development Executive focuses on generating new business opportunities, retaining the Vyne client base and preserving a high client satisfaction rate from existing client relationships; developing strategic relationships with the appropriate decision makers throughout the account, qualifying leads, developing opportunities, growing the pipeline, ensuring clients receive the highest possible value and ROI from Vyne products and services, and acting as the voice of the client internally within Vyne. This role will play a critical part in our company’s success and continued growth.

DUTIES & RESPONSIBILITIES:

• Work closely with the VP of Client Services on client retention, revenue retention, and revenue growth from the assigned base of existing clients.
• Act as primary client facing contact with assigned accounts.
• Ability to be the client advocate within our organization – aligning internal resources to develop and execute on account strategy
• Work closely with the Solution Architect Team on pre-sale activities (prospect presentations, product demos, best practices presentations and obtaining client referrals.)
• Achievement of assigned retention and revenue goals
• Identify and develop new contacts with executives and mid-level managers within hospitals to drive contract expansion (new facilities, new departments and new users, using our products and services.)
• Design and present best practices or customized solutions that meet the needs of our clients.
• Communicate internally with peers and management on best practices being used by clients, industry news marketing ideas, and competitive intelligence.
• Ensure client expectations are met so there is an ability to upsell into that client and to secure referenceable clients to help sell to new prospects.
• Document activity (pipeline movement, on-site reports, quotes, client contact information, contract details) in the company’s CRM.
• Coordinate, facilitate and attend client meetings.
• Attend industry trade shows and conferences as needed or requested by client.
• Build team collaboration and team strategy.
• Other duties as assigned.

EDUCATION, KNOWLEDGE AND SKILLS:

• 2-5 years account management and sales experience required
• Attain 75% or higher of quota attainment year over year for three consecutive years
• Retain 92% or higher of client base for three consecutive years
• Net revenue growth increased by 10% for three consecutive years
• Demonstrates the ability to cultivate and maintain C-Level relationships in client base
• Manage account base to assure they are referenceable
• Build and grow pipeline 3 times annual quota amount

• Strong presentation skills – ability to deliver engaging and well-organized presentations and have strong group facilitation skills.
• Strong organizational skills – able to manage multiple clients and projects at the same time.
• Strong communication skills including the ability to establish relationships over the phone and in person.

PHYSICAL DEMAND:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

COVID VACCINE REQUIREMENT:

All sales employees are required to be fully vaccinated against COVID-19. If hired, you will be required to submit proof of vaccination before beginning employment.

SECURITY ROLES / RESPONSIBILITY:

• PROTECTED HEALTH INFORMATION (“PHI”) internal, by exception: This position may have access to and be responsible for the security of PHI/PI on an incidental basis.
• PROTECTED HEALTH INFORMATION (“PHI”) by client request: This position may have access to and be responsible for the security of PHI/PI on a daily basis.

Vyne provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetics, or veteran status. In addition to federal law requirements, Vyne follows applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.