The Student Records Assistant provides administrative and customer service support for the offices of Summer Sessions and University Registrar. Responsibilities include the maintenance, distribution, and customer service related to all aspects of student academic records. The incumbent provides support with the creation, coordination, and implementation of all student registration and record keeping processes, following up on problems pertaining to various facets of the student academic record. Developing a thorough knowledge of all student records policies and procedures to be able to communication verbally and in writing to counsel students, staff, faculty, and the public is essential. The positions provides information concerning and follows the Family Educational Rights and Privacy Act (FERPA) and all applicable University regulations regarding the release of student records. The Student Records Assistant provides support and assistance for student academic records on a broad range of areas including, but not limited to, registration, grades, all aspects of the academic transcript, and the issuing of official documents. The incumbent works cooperatively with campus offices and academic departments to provide students, faculty, staff, and all other levels of the University community with the interpretation of academic policies, procedures, and standards to adhere to for university, state, and federal regulations. The incumbent is responsible for the maintenance of all archived documents related to student records.

The budgeted hourly range for this position is up to $27.90.

* As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is ten weeks after their first date of employment. *

Education Requirements

Ability to multi-task and work quickly while maintaining a high level of accuracy and an organized work station. Proficient with current software applications.
Skill in combining divergent and normally unassociated ideas to creatively approach problems.
Skill in forming general rules or conclusions by combining separate pieces of information to infer a logical explanation for why a series of seemingly unrelated events occur together.
Ability to work effectively in a strong service environment that is fast paced and subject to constantly changing priorities.
Skill to independently draft correspondence to students pertaining to the operations, policies, and procedures of the functional area.
Verbal and written communication, as well as interpersonal skills to maintain cooperative relationships with others and provide appropriate information. Frequent interaction with a variety of people, including faculty, staff, students, and the public.
Skill in analyzing information, problems, situations, practices, and/or procedures to identify relevant concerns, identify patterns or tendencies, formulate logical and objective conclusions.

Knowledge of higher education academic and administrative policies, procedures, and deadlines.

Full knowledge of R'Summer information management system.

General knowledge of University regulations and student affairs policy.

Ability to assess student and/or departmental needs, formulate appropriate responses following established policies and past practices, and provide assistance, information, advice, and/or refer students and departments to appropriate resources across campus as necessary.

Understanding of general education requirements in higher education including regulations regarding prerequisites, academic requirements, unit policies, procedures, and deadlines.

Skill in setting priorities that accurately reflects the relative importance of job responsibilities.

Full knowledge of summer term policies, procedures, and deadlines.

Skill in working independently and following through on assignments with minimal direction.

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

• UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
  
• UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
  
• UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
  
• Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
  
• Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
  
• UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
  
  

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.