About Us

North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyone—to the benefit of everyone we serve.

We continually seek the best ways to streamline care for both patients and providers. Our medical team of more than 400 physicians, nurse practitioners, physician assistants, and other care professionals is consistently working together to discover new ways to improve and enhance our practices to benefit the health of our patients and the careers of our providers.

With NSPG as your employer, you’ll experience clinical excellence, supportive practice environments, and opportunities for career advancement! Through our team-based approach, the goal is to make our practice of medicine smarter and more efficient.

Location

We are located at 55 Highland Avenue, Suite 101, in Salem, MA.

As a Gastroenterology office, we diagnose and treat diseases of the esophagus, stomach, small intestine, large intestine, colon, rectum, liver, gallbladder, pancreas and biliary tract. We also have several endoscopy services provided at Salem Hospital and at the collaborative gastroenterology practice in the Mass General/North Shore Center for Outpatient Care in Danvers.

General Overview

The Surgical Scheduler is a multi-tasking position that consists of arranging patient surgeries. Under the direct supervision of the Site Manager. Surgical Scheduler will ensure that patients receive pertinent patient education information about their surgeries. Works independently to execute job responsibilities, tasks and handle confidential patient information. Utilizes discretion and judgment tasks utilizing well-established skills and experience including scheduling and prior authorizations as well as coordinating patient appointments with other specialty services. Performs administrative coordination of a physician’s schedule to include secretarial support data management and triaging. Upbeat and willing to work in a fast-paced, demanding environment while learning a multitude of duties that allow for cross covering for office support.

Responsibilities

• Schedules all procedures within a timely manner within Opt Time
• Obtain and enter all surgical information from physician to include specific case type and assist if needed
• Orders and coordinates all testing needed prior to surgery
• Schedules and tracks all minimally invasive surgical cases
• Release block time within cancellation window
• Coordinates and maintains physician schedules
• Consistently enters any/all specific information into the computer system regarding the patient surgery
• Responsible for coordination of pre-operative and post-operative needs
• The surgical scheduler will coordinate with the OR and other departments as needed
• Coordinates with the OR team for last-minute cases to be added
• Communicates with the OR scheduling team to ensure appropriate block utilization
• Direct communication with multiple physicians
• Works with insurance companies to ensure all patients have coverage for the surgery
• Support multiple physicians with coordination of OR schedules
• Works in collaboration with Oncology and Urology departments to coordinate combined surgical cases
• Communicates and coordinates all appointments with patients providing all necessary information
• Detail-oriented individual with the ability to communicate with multiple people in all departments

Qualifications

• High School Diploma or College level course work preferred but not required.
• Experience in an administrative assistant position/surgical scheduler with experience in a physician’s office strongly preferred

Why North Shore Physicians Group? You'll practice at the leading edge of patient-focused medicine in one of New England's most scenic and historic locations. And you'll make a difference every single day. Make your move to NSPG. We're one team, with one focus. Join us. With NSPG you'll experience: Excellent quality of life The North Shore area offers: Communities with varied and rich histories and convenient access to museums, art, restaurants and shops. Natural beauty, handsome architecture and vivid history — only 15 miles north of Boston. 30 miles of gorgeous rocky coastline with breathtaking beaches and harbors. World-class sailing and close proximity to the mountains and picturesque New England. Easy access to a multitude of universities, colleges, and public and private schools. Clinical excellence Our practices are certified Level 3 NCQA Patient-Centered Medical Homes. For the fifth year in a row, North Shore Medical Center has been ranked a top regional hospital in Boston and Massachusetts by U.S. News & World Report. Our affiliate, Massachusetts General Hospital, is one of U.S. News & World Report's top three Honor Roll hospitals in America. NSPG and NSMC use the Epic EMR that integrates patient care through the Partners HealthCare System, including Massachusetts General Hospital and Brigham and Women's Hospital. Career advancement Grow, learn and develop new practice innovations. Continue your medical education. Make academic connections and explore teaching opportunities. Explore leadership opportunities. Develop clinical and administrative career ladders. A supportive practice environment Collaborative professionals. Patient-centered care model. Leadership that listens and values your contributions and ideas. Autonomy and respect for your skills and expertise. Excellent salary and benefits.